Tour Operator

PhocusWire's in-depth coverage of the tour operator sector, featuring news, analysis, interviews, research and more on the brands in multi-day, single-day and packages, including their strategies, executives and positions in the market.

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Interview / Startups
STARTUP STAGE: Orbzii wants to make travel planning easier
By Linda Fox | March 27, 2023
App-based Orbzii brings together flights and hotels and employs artificial intelligence to enable consumers to filter options and put together a trip as well as discuss it and share it with... Read More
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Interview / Startups
STARTUP STAGE: Jerne connects travel companies with social media creators
By Kathryn Walson | March 20, 2023
Jerne is an SaaS platform for creators and experience providers to manage their relationships, navigate commercial agreements and track affiliate sales and marketing ROI. Read More
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News / Online
Outdoor sports booking platform Captain Experiences reels in $2M
By Kathryn Walson | March 14, 2023
While the Austin, Texas-based startup is currently catering to the fishing and hunting verticals, it plans to expand across all outdoor sports and geographies. Read More
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News / Technology
TourConnect releases booking automation tool
By Derek Catron | March 9, 2023
The reservations-focused tool drastically reduces time spent manually processing email bookings by using intelligent technology. Read More
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News / Online
TUI to launch loyalty program built on guest “convenience”
By Linda Fox | March 8, 2023
Sebastian Ebel, speaking at ITB in Berlin, says he has been impressed with what hotel groups such as Hilton have done, describing its program as a "convenience product." Read More
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News / Online
RocketRez acquisition adds AI tech to guest experience
By Kathryn Walson | March 3, 2023
TourOpp Go! says its chatbot technology automates communication between tourist attractions and ticket buyers. Read More
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Interview / Startups
STARTUP STAGE: Travel platform Mapathink targets Southeast Asia
By Kathryn Walson | February 27, 2023
By disrupting the travel ancillary services market, Mapathink says it is looking at a huge addressable market. Read More
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News / Technology
Data and personalization business BD4 shutting up shop
By Linda Fox | February 16, 2023
A statement from Dnata Travel and BD4’s founders says the decision was made following a strategic and commercial review looking at market conditions and growth prospects. Read More
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News / Technology
Autonomous vehicles break into tours and attractions
By Kathryn Walson | February 6, 2023
GoCar is preparing to roll out self-driving electric vehicles, with a Las Vegas demonstration tentatively scheduled for March 10. Read More
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News / Online
Travelers seek more adventure, ways to pay, report shows
By Derek Catron | January 27, 2023
WeTravel's look at travel trends sees push for more customization and payment flexibility after COVID. Read More
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Opinion / Online
How travel brands can activate first-party data
By Dave Goulden - Sojern | January 23, 2023
Travel companies need to prepare for cookies going away and learn to use first-party data in sophisticated ways to create a personalized customer experience. Read More
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News / Startups
Profit optimization solution Hotelmize raises $12M
By Mitra Sorrells | January 11, 2023
Hotelmize uses its artificial intelligence and room mapping technology to monitor fluctuations in hotel rates, analyze its partners reservations and optimize their profits. Read More
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Interview / Startups
STARTUP STAGE: Away Together aims to elevate guest experience
By Kathryn Walson | January 9, 2023
The Away Together platform allows for accommodations to communicate with their guests as well as for guests to communicate with one another. Read More
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News / Online
WeTravel CEO steps aside, takes product role
By Linda Fox | January 6, 2023
Co-founder and CEO Johannes Koeppel moves to the role of chief product officer for the company, which claims to have seen double-digit client and transaction volume growth since 2021. Read More
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Interview / Technology
VIDEO: Mobi - Phocuswright Conference launch innovator
By PhocusWire | December 20, 2022
Mobi is a B2B trip planning technology company offering two products - Agent for travel suppliers and Agent for Agents for travel agents. Read More