From Our Partners

From Our Partners
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From Our Partners / Technology
How to move forward with NDC as the foundation of modern retailing
By PhocusWire | March 29, 2023
With more than 30 years at Sabre, Kathy Morgan, vice president of product management, has been on... Read More
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From Our Partners / Startups
McKinsey analysts on innovation in travel
By PhocusWire | March 28, 2023
Travel analysts from McKinsey discuss the latest research and their analysis of innovation and funding... Read More
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From Our Partners / Online
Serving the hotel guest of the future
By Francisco Pérez-Lozao Ruter - Amadeus Hospitality | March 27, 2023
With the right data and an open, connected ecosystem, hoteliers can meet the needs of travelers across... Read More
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From Our Partners / Online
Cross-sector collaboration key to success for travel industry
By PhocusWire | March 20, 2023
Hear from Mastercard about shifts in payment strategies and why cross-sector partnerships are so... Read More
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From Our Partners / Online
Understanding traveler preferences for the next decade
By PhocusWire | March 14, 2023
Amadeus explains its Traveler Tribes 2033 report that identifies unique segments of consumers and the... Read More
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From Our Partners / Online
ITB Berlin returns in-person for first time since 2019
By ITB Berlin | February 14, 2023
ITB Berlin returns to Messe Berlin March 7 to 9 with travel tech providers from more than 30... Read More
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From Our Partners / Online
How travel pros can embrace new traveler expectations
By Cheryl Miller - Expedia for Business | February 13, 2023
Expedia Group’s Traveler Value Index examines what travelers truly want and how travel professionals... Read More
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From Our Partners / Distribution
What agencies need to know about future travel retailing
By Michelle Bruno | February 10, 2023
Despite hurdles to the broader implementation of offers and orders across airlines, partners and... Read More
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From Our Partners / Technology
Travel agencies embrace a virtual future for B2B payments
By Chiara Quaia - Mastercard | February 9, 2023
Travel agencies are switching to the merchant of record payment model to increase protection and gain... Read More
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From Our Partners / Online
The case for tours and activities as the "loyalty ancillary"
By Nishank Gopalkrishnan - TUI Musement | December 30, 2022
For businesses looking to boost customer loyalty, tours and activities presents a strong opportunity... Read More
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From Our Partners / Online
VIDEO: Chargeback Gurus on tackling rising chargebacks in travel
By PhocusWire | December 19, 2022
In an interview at the PhocusWire studio, Chargeback Gurus' Marty Williams explains some of the... Read More
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From Our Partners / Online
Video: Meta on how travel brands can use Facebook, Instagram and WhatsApp
By PhocusWire | December 15, 2022
Meta's director and travel industry manager, Sanjay Bhatia, offers tips for travel brands on how... Read More
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From Our Partners / Online
Video: Allianz Partners on tapping into consumer trends
By PhocusWire | December 13, 2022
Allianz Partners CEO Jeff Wright discusses how the company is ensuring insurance products and services... Read More
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From Our Partners / Technology
Optimizing payments for online travel agents to boost their business
By Koert Grasveld - TerraPay | December 12, 2022
TerraPay outlines five payment challenges and the steps OTAs can take to overcome them and make the... Read More
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From Our Partners / Online
Kiwi.com prepares for growth in 2023 with new brand identity
By Kiwi.com | December 12, 2022
The company says its news brand identity better reflects its tech capabilities.... Read More
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From Our Partners / Online
Video: Flight Centre on how its acquisition strategy helps drive innovation
By PhocusWire | December 9, 2022
Flight Centre Travel Group chief experience officer John Morhous explains how the company’s... Read More
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News / Technology
Video: TerraPay on expanding its payment solutions for travel
By PhocusWire | December 7, 2022
TerraPay's vice president of payments, Koert Grasveld, explains the company’s solutions and future... Read More
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From Our Partners / Online
Major trends for hoteliers to watch in 2023
By Duetto | December 7, 2022
Duetto explains why hoteliers should expect more tech adoption, changes to business travel and the... Read More
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From Our Partners / Technology
The emergence of web3 in the travel industry
By Chain4Travel | December 7, 2022
Chain4Travel explains why, although we have just arrived at the intersection of travel and Web3, all... Read More
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From Our Partners / Online
Video: Expedia research uncovers disparities between travelers' desires and industry perceptions
By PhocusWire | December 5, 2022
Expedia for Business senior vice president and chief marketing officer Cheryl Miller shares some of... Read More
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From Our Partners / Technology
5 ways fintech is revolutionizing corporate travel
By Cathy Walsh | December 5, 2022
Modern expense management solutions are leveraging fintech to address corporate travel challenges and... Read More
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From Our Partners / Technology
Payments power travel companies to new destinations
By Laurie Gablehouse - Worldline | December 5, 2022
It took a global pandemic for many travel and hospitality companies to realize that without resilient... Read More
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From Our Partners / Technology
Video: WEX on the need for travel companies to invest in B2B innovation
By PhocusWire | December 1, 2022
WEX’s vice president of corporate payments for the Americas, Heather Andrews, says travel companies to... Read More
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From Our Partners / Technology
Video: Key trends driving success in hospitality
By PhocusWire | November 29, 2022
Amadeus Hospitality’s Michael Yeomans explains how the company is investing in technology to... Read More
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From Our Partners / Technology
Video: Worldline on the value of a local payment strategy for travel
By PhocusWire | November 23, 2022
Worldline head of global travel solutions Laurie Gablehouse explains the importance of a global... Read More
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From Our Partners / Technology
Amadeus boosts platform strategy with three new deals in North America
By PhocusWire | November 16, 2022
Amadeus' executive vice president for air distribution and global online, Sam Abdou, stops by the... Read More
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From Our Partners / Technology
Report: eSIM - The next great travel ancillary
By Cristina Polo | November 11, 2022
Find out how eSIM technology is creating seamless, stress-free travel experiences for consumers and... Read More
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From Our Partners / Distribution
Video: Opportunities and challenges in B2B travel distribution
By PhocusWire | November 8, 2022
TBO co-founder Gaurav Bhatnager explains how technology enables the platform to connect more than... Read More
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From Our Partners / Technology
Report: How travel fintech can boost revenue
By Cathy Walsh - PhocusWire | November 7, 2022
Find out how flexible travel products can provide travelers with the reassurance needed to book... Read More
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From Our Partners / Technology
Artificial intelligence and the future of travel retailing
By Michelle Bruno | November 7, 2022
Airlines must rethink how they compete for previously loyal travelers, and AI and ML can help them... Read More
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From Our Partners / Technology
How outsourcing tech innovation can fuel success for travel brands
By PhocusWire | October 31, 2022
DataArt's Greg Abbott explains how the company works behind-the-scenes to help companies across all... Read More
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From Our Partners / Online
Travel payments risk mitigation: building in resilience and transparency
By Laurie Gablehouse - Worldline | October 24, 2022
The COVID pandemic exposed how ill-prepared the industry was to handle cancellations and... Read More
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From Our Partners / Online
The ultimate 2023 budget guide for hospitality
By Paul Barron - Amadeus Hospitality | October 11, 2022
Hoteliers should consider these five important factors when creating their budget plans for the coming... Read More
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From Our Partners / Technology
Balancing brand engagement for Gen Z, millennial and Gen X travelers
By Alison Winch - CodeGen | October 3, 2022
Travel companies should prepare for the post-digital era and develop creative strategies to engage... Read More
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From Our Partners / Technology
Report: Enabling a digital experience with a guest-centric hotel tech stack
By Cristina Polo | August 29, 2022
Today, a PMS should not only dictate hotel operations processes but also support a guest-centric... Read More
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From Our Partners / Technology
It’s time for travel businesses to rethink how they transact
By Johannes Koeppel - WeTravel | August 29, 2022
While technology advancements have, for many years, provided non-linear transaction models for... Read More
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From Our Partners / Technology
Video: Technology’s role in the renewal of travel
By PhocusWire | August 1, 2022
Amadeus Hospitality’s Joe Ahmed Youssef explains the new traveler trends hoteliers need to address and... Read More
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From Our Partners / Online
Google on the motivations, expectations of leisure travelers
By PhocusWire | July 29, 2022
Google shares a preview of findings from its upcoming "Expectations of the Evolving Traveler" report.... Read More
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From Our Partners / Technology
Report: The hospitality executive's guide to RMS technology
By Cristina Polo | July 25, 2022
Find out how a comprehensive revenue management strategy can elevate a hotel group’s commercial... Read More
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From Our Partners / Startups
VIDEO: Road.Travel on the convergence of connected cars and travel
By PhocusWire | July 22, 2022
Road.Travel works with automobile manufacturers to integrate its curated road trips into their... Read More
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From Our Partners / Startups
VIDEO: ConnexPay on increasing efficiency and profit in travel payments
By PhocusWire | July 19, 2022
On the heels of its fifth anniversary, ConnexPay is going after international expansion, starting in... Read More
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From Our Partners / Technology
4 critical T&E data points for high-growth companies to monitor
By Cathy Walsh | July 11, 2022
Monitoring some key data points can help travel and finance managers streamline their programs and... Read More
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From Our Partners / Online
VIDEO: Justt on how chargebacks are impacting online travel
By PhocusWire | July 8, 2022
PhocusWire talks to Justt about helping payment service providers with credit card fraud and... Read More
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From Our Partners / Startups
VIDEO: Travel booking through content creators
By PhocusWire | June 27, 2022
Wndr founder and CEO Mickey Haslavsky shares how the platform is the "digital evolution of a tour... Read More
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From Our Partners / Technology
VIDEO: The democratization of technology in travel
By PhocusWire | June 13, 2022
Cloudbeds co-founder and CEO Adam Harris explains how a platform model of cloud software can provide... Read More
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From Our Partners / Distribution
How to execute a commercial strategy, break down silos and increase efficiency with the new Overview
By Nadine Böttcher - OTA Insight | June 13, 2022
OTA Insight's new platform puts a hotel's key metrics in one place.... Read More
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From Our Partners / Online
Report: The professionalization of U.S. short-term rentals
By Mary Ann Nedoszytko - Phocuswright | May 23, 2022
The role of property managers in the short-term rental ecosystem is growing as the industry matures.... Read More
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From Our Partners / Online
The unsexy truth about the sexiest sector in travel
By Matt Landau - VRMB | May 23, 2022
As the vacation rental industry continues to grow, property owners-managers that can deliver unique,... Read More
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From Our Partners / Distribution
Q&A: The growth potential of Central and Eastern Europe’s tourism sector
By Szallas Group | May 23, 2022
Szallas Group, a leading domestic online travel agency in Central and Eastern Europe, recently... Read More
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From Our Partners / Online
Group travel is different - here's why
By Amadeus Hospitality | May 10, 2022
In order to help hoteliers plan for this new era, Amadeus combined insight from industry experts with... Read More
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From Our Partners / Technology
Buy-now-pay-later is an opportunity credit card issuers can't afford to pass up
By PhocusWire & Michelle Bruno | April 4, 2022
For many consumers, BNPL is better than the traditional layaway approach, which defers receipt of the... Read More
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From Our Partners / Technology
VIDEO: Game-changing technology to define travel's future
By PhocusWire | March 29, 2022
In an interview with PhocusWire, tech chief Paula Felstead of Hotelbeds describes her first... Read More
 alt="Five trends driving spring travel"  title="Five trends driving spring travel"
From Our Partners / Online
Five trends driving spring travel
By Google | March 28, 2022
The latest in a four-part series from Google focuses on changing traveler demand and how to be ready... Read More
 alt="VIDEO: Doing the right thing for sustainability in travel"  title="VIDEO: Doing the right thing for sustainability in travel"
From Our Partners / Technology
VIDEO: Doing the right thing for sustainability in travel
By PhocusWire | March 22, 2022
There are two emerging important themes that every travel brand should be considering as they try to... Read More
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From Our Partners / Distribution
VIDEO: Why "strategy" is better than "management" for rock star hotel revenue execs
By PhocusWire | March 17, 2022
Some hotels are embracing the concept of thinking forward about their distribution channels and... Read More
 alt="Personalizing the travel relationship"  title="Personalizing the travel relationship"
From Our Partners / Online
Personalizing the travel relationship
By Jeff Zotara - Arrivia | March 15, 2022
Travel companies should use data-driven marketing to increase engagement, loyalty, and sales through... Read More
 alt="VIDEO: Emerging from COVID using data and technology"  title="VIDEO: Emerging from COVID using data and technology"
From Our Partners / Technology
VIDEO: Emerging from COVID using data and technology
By PhocusWire | March 14, 2022
During the pandemic the Spain-based company utilized its long-held position as a innovator in travel... Read More
 alt="VIDEO: Why data and understanding customers is so important during the COVID recovery"  title="VIDEO: Why data and understanding customers is so important during the COVID recovery"
From Our Partners / Technology
VIDEO: Why data and understanding customers is so important during the COVID recovery
By PhocusWire | March 1, 2022
The COVID-19 pandemic has given many travel, tourism and hospitality companies the opportunity to... Read More
 alt="Consumers want more from loyalty programs than racking up points"  title="Consumers want more from loyalty programs than racking up points"
From Our Partners / Online
Consumers want more from loyalty programs than racking up points
By Michelle Bruno | February 28, 2022
Consumers have big appetites. They're eager for reward opportunities to keep pace with their... Read More
 alt="The 2022 business traveler: anxious to travel but also anxious to travel"  title="The 2022 business traveler: anxious to travel but also anxious to travel"
From Our Partners / Distribution
The 2022 business traveler: anxious to travel but also anxious to travel
By Paul Barron - Amadeus Hospitality | February 4, 2022
As business travel returns, what trends are already emerging for this segment and what implications do... Read More
 alt="Even top hotel brands need to improve distribution and marketing performance in 2022"  title="Even top hotel brands need to improve distribution and marketing performance in 2022"
From Our Partners / Distribution
Even top hotel brands need to improve distribution and marketing performance in 2022
By Dori Stein - Fornova | January 17, 2022
In such turbulent COVID times, it will come as little surprise that hotels are struggling to find... Read More
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From Our Partners / Distribution
How to prepare for the Omicron wave with hotel business intelligence data
By Dori Stein - Fornova | January 10, 2022
Building a tech stack that collates hotel and guest data, competitor pricing and e-commerce tools will... Read More
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News / Online
Headed for a comeback - a promising outlook for the cruise industry
By Google | December 17, 2021
There's never been a better time for cruise operators to refine or even disrupt their marketing... Read More
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From Our Partners / Technology
Here's why expense reports are disappearing for corporate travelers in the U.S. and Europe
By TripActions | December 13, 2021
A revolution in travel and expense management solutions spares travelers endless headaches and allows... Read More
 alt="The new reality of travel bubbles"  title="The new reality of travel bubbles"
From Our Partners / Technology
The new reality of travel bubbles
By Joel Brandon-Bravo - TransPerfect | December 8, 2021
Though travel bubbles are a temporary fix to the challenges brought on by the pandemic, the industry... Read More
 alt="VIDEO: Technology Crossover Ventures on decades of investing in travel and the next era"  title="VIDEO: Technology Crossover Ventures on decades of investing in travel and the next era"
From Our Partners / Online
VIDEO: Technology Crossover Ventures on decades of investing in travel and the next era
By PhocusWire | December 8, 2021
Priding itself on backing its portfolio companies for the long-term, TCV's investments have ranged... Read More
 alt="VIDEO: How creators bring life to travel storytelling and brands"  title="VIDEO: How creators bring life to travel storytelling and brands"
From Our Partners / Online
VIDEO: How creators bring life to travel storytelling and brands
By PhocusWire | November 29, 2021
Creators have been used by many travel brands over the years but their role can now be seen as more... Read More
 alt="What travel marketers need to know about podcasts"  title="What travel marketers need to know about podcasts"
From Our Partners / Online
What travel marketers need to know about podcasts
By Laura Fernandez - SXM Media | November 29, 2021
Podcasts have become an important part of media consumption in society, across multiple demographics,... Read More
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From Our Partners / Distribution
Collaboration: how we can overcome barriers to NDC's success
By Angel Gallego - Amadeus | November 12, 2021
Now is the time to get on board and collaborate towards a shared vision to unlock these opportunities... Read More
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From Our Partners / Online
Creators help travel brands connect with customers
By Michelle Bruno | November 11, 2021
With loyalty up for grabs and leisure travel becoming a critical revenue source with waning business... Read More
 alt="Post-lockdown - new revenue streams for travel through digital services"  title="Post-lockdown - new revenue streams for travel through digital services"
From Our Partners / Technology
Post-lockdown - new revenue streams for travel through digital services
By Marisa Garcia | November 8, 2021
Travel brands must identify and adopt the best practices of online retailers and service apps which... Read More
 alt="VIDEO: How transformation is vital for a new travel industry"  title="VIDEO: How transformation is vital for a new travel industry"
From Our Partners / Technology
VIDEO: How transformation is vital for a new travel industry
By PhocusWire | November 8, 2021
Change is a constant, but the COVID-19 pandemic has given many companies a pause for thought as to how... Read More
 alt="FOMO vs. loyalty: How technology can help hotels compete directly with OTAs"  title="FOMO vs. loyalty: How technology can help hotels compete directly with OTAs"
From Our Partners / Distribution
FOMO vs. loyalty: How technology can help hotels compete directly with OTAs
By Phelim Pekaar - P3 Hotel Software | November 3, 2021
Hoteliers who wish to compete with OTAs for a larger slice of the bookings pie need to arm themselves... Read More
 alt="REPORT: Harness the power of the latest cache technology"  title="REPORT: Harness the power of the latest cache technology"
From Our Partners / Technology
REPORT: Harness the power of the latest cache technology
By PhocusWire | November 1, 2021
There is pressure on the systems that work to ensure buyers and sellers are able to complete their... Read More
 alt="VIDEO: Embracing the travel rebound"  title="VIDEO: Embracing the travel rebound"
From Our Partners / Online
VIDEO: Embracing the travel rebound
By PhocusWire | October 25, 2021
Brands are evaluating how best to service their existing customers pre-pandemic and establishing ways... Read More
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From Our Partners / Distribution
The old world of hotel distribution is no longer working
By Ben Stephenson - Impala | October 25, 2021
In today's fast-moving market, responding speedily to wildly different consumer behavior is perhaps... Read More
 alt="VIDEO: Virtual interlining as a recovery and growth trend in travel"  title="VIDEO: Virtual interlining as a recovery and growth trend in travel"
From Our Partners / Distribution
VIDEO: Virtual interlining as a recovery and growth trend in travel
By PhocusWire | October 25, 2021
Virtual interlining has emerged as a technically efficient and strategically important process to... Read More
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From Our Partners / Technology
All roads lead to SaaS in travel
By George Dumitru - WBE.travel | October 18, 2021
Ever since online travel became a thing when the internet took off in the late 1990s, the industry has... Read More
 alt="What will drive hotel recovery in 2022?"  title="What will drive hotel recovery in 2022?"
From Our Partners / Distribution
What will drive hotel recovery in 2022?
By Paul Barron - Amadeus Hospitality | October 11, 2021
Trends and considerations for hospitality professionals focused on sales, marketing, operations and... Read More
 alt="Holiday travel is happening: Here's what marketers need to know"  title="Holiday travel is happening: Here's what marketers need to know"
From Our Partners / Distribution
Holiday travel is happening: Here's what marketers need to know
By Google | October 6, 2021
While consumers remain cautious, the industry is in a better place than it was a year ago, and travel... Read More
 alt="The increasing importance of virtual interlining for airlines and travel retailers"  title="The increasing importance of virtual interlining for airlines and travel retailers"
From Our Partners / Distribution
The increasing importance of virtual interlining for airlines and travel retailers
By Mark Chesnut | October 6, 2021
In a perfectly connected world, it would be easy to create and sell airline itineraries that include... Read More
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From Our Partners / Online
Building loyalty into your travel brand
By Marisa Garcia | September 22, 2021
As travel recovers from the COVID-19 pandemic, travel brands need to re-examine the effectiveness of... Read More
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From Our Partners / Distribution
Discover how to track worldwide recovery and spot early signs of demand
By Nadine Böttcher - OTA insight | September 22, 2021
Despite hoteliers across the globe eager to capitalize on recovery efforts, strategic decision-making... Read More
 alt="REPORT: Timeshare in transition - The rise of the secondary market"  title="REPORT: Timeshare in transition - The rise of the secondary market"
From Our Partners / Distribution
REPORT: Timeshare in transition - The rise of the secondary market
By Diane Merlino | September 21, 2021
From humble origins at a single resort, timeshare has evolved into a major segment of the global... Read More
 alt="How innovative technology is revolutionizing hotel contracting"  title="How innovative technology is revolutionizing hotel contracting"
From Our Partners / Distribution
How innovative technology is revolutionizing hotel contracting
By Charlie Cowley - Impala | September 13, 2021
What happens next is anyone's guess - we're in uncharted territory that's for sure - but by re-tooling... Read More
 alt="Hospitality's recovery: Lessons for hoteliers from aviation"  title="Hospitality's recovery: Lessons for hoteliers from aviation"
From Our Partners / Technology
Hospitality's recovery: Lessons for hoteliers from aviation
By Phelim Pekaar - P3 Hotel Software | September 8, 2021
As travel reopens, there are many lessons that hotels can learn from airlines about maximizing... Read More
 alt="High-tech vs. high-touch: Emerging stronger amid crossroads of two hospitality trends"  title="High-tech vs. high-touch: Emerging stronger amid crossroads of two hospitality trends"
From Our Partners / Distribution
High-tech vs. high-touch: Emerging stronger amid crossroads of two hospitality trends
By Dan O'Keefe - Amadeus Hospitality | September 2, 2021
New trends offer fresh hope for hospitality as sales and operational teams prepare for the new world... Read More
 alt="VIDEO: Focusing on the opportunities for travel's recovery"  title="VIDEO: Focusing on the opportunities for travel's recovery"
From Our Partners / Online
VIDEO: Focusing on the opportunities for travel's recovery
By PhocusWire | August 30, 2021
With mass vaccinations taking place in many countries and the industry attempting to become... Read More
 alt="REPORT: Influencing and activating travelers as travel recovers"  title="REPORT: Influencing and activating travelers as travel recovers"
From Our Partners / Online
REPORT: Influencing and activating travelers as travel recovers
By Hollis Thomases - PhocusWire | August 25, 2021
This exclusive report, produced by PhocusWire in association with TINT, examines what has come before... Read More
 alt="REPORT: Why modern corporate travel management technology isn’t just about the tech"  title="REPORT: Why modern corporate travel management technology isn’t just about the tech"
From Our Partners / Technology
REPORT: Why modern corporate travel management technology isn’t just about the tech
By Cathy Walsh - PhocusWire | August 25, 2021
When planning for the next phase of corporate travel, businesses need to understand their travel... Read More
 alt="Getting travel back to work"  title="Getting travel back to work"
From Our Partners / Technology
Getting travel back to work
By Marisa Garcia | August 18, 2021
Process automation and digital tools can empower employees, protect and even future proof operations.... Read More
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From Our Partners / Online
How to reach the next generation of travelers reigniting the industry
By Google | July 28, 2021
As travel bounces back, industry leaders are keenly focused on next-gen travelers, who have emerged as... Read More
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From Our Partners / Technology
For airlines, customer journeys begin long before takeoff
By Mario Ciabarra - Quantum Metric | July 14, 2021
Long before the physical journey starts, the digital journey begins in earnest. ... Read More
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From Our Partners / Technology
Hotel payments: Is it time for a wake-up call?
By Worldpay by FIS | June 29, 2021
As a hotelier, it's very likely that in recent times you've experienced a sea change in the way... Read More
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From Our Partners / Distribution
Without content parity on metasearch, you will keep losing direct bookings
By Dori Stein - Fornova | June 21, 2021
Having complete and consistent information, known as content parity, on all booking and listing... Read More
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From Our Partners / Technology
Here's why to review your travel and spend policy now
By TripActions | April 26, 2021
Companies must build in more flexibility to accommodate quick pivots, as well as incorporate more... Read More
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From Our Partners / Online
Windows of opportunity - optimizing receptiveness in a scattered guest journey
By Jantien Abma - Oaky | April 12, 2021
In this tense period for the hospitality industry, every little bit of revenue counts – but every... Read More
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From Our Partners / Distribution
Acing the hotel recovery test - considerations for a successful COVID-19 strategy
By Mark Bedard - Amadeus | March 29, 2021
Should you focus on the technique you utilize in targeting, capturing and converting shoppers into... Read More
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From Our Partners / Distribution
Why you need to reimagine your revenue strategy - with forward looking data
By Gino Engels - OTA Insight | March 1, 2021
The number of variables impacting decisions today is making it difficult to accurately predict and... Read More
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From Our Partners / Technology
How payments technology will fuel travel rebound
By Yuval Ziv – Nuvei | February 8, 2021
Here are six best practices from a recent white paper that travel operators can - and are –... Read More
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From Our Partners / Technology
Sustainability 2.0: The conversation travel tech cannot ignore in the new normal
By Harmeet Singh - RateGain | January 25, 2021
Governments and the industry at large need to rethink not only their sustainability goals but also... Read More
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From Our Partners / Technology
VIDEO: Understanding the connected trip and what it means for travel brands
By PhocusWire | January 11, 2021
We speak to Ingenico's head of travel, Eric Liebman, about the definitions, use cases and how... Read More
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From Our Partners / Online
Social media in 2021: The new MVP for hospitality
By Mark Skroch - BCV | December 28, 2020
With social at the center of consumer engagement, it’s time to prepare for the year ahead. Here's what... Read More
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From Our Partners / Distribution
What vacation rentals need to do in 2021
By Chinmai Sharma - RateGain | December 23, 2020
How can property owners and managers tap into this growing trend and price their offerings correctly?... Read More
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From Our Partners / Technology
The digital tipping point: Why now is the time to propel platform modernization
By Anant Patel - WEX | December 17, 2020
We're seeing a huge increase in businesses globally upgrading and modernizing their payments platforms... Read More
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From Our Partners / Technology
Can the convergence of revenue performance and guest intelligence propel the future of travel?
By Vivek Bhogaraju and Antonio Figueiredo | December 16, 2020
We can already see travel coming back in some form and shape in certain parts of the world. In this... Read More
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From Our Partners / Technology
Projecting travel trends for a COVID-19 Christmas
By Eric Bamberger - Zeta Global | December 11, 2020
In addition to being health-conscious, the few people who do travel this Christmas season will be more... Read More
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From Our Partners / Distribution
The evolving traveler journey: 3 trends hoteliers must address today
By Paul Barron - Amadeus Hospitality | December 7, 2020
The shock of COVID-19 pushed what was once considered preferential traveler expectations into industry... Read More
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From Our Partners / Technology
Airport 2.0: The path to contactless
By Worldpay by FIS | December 3, 2020
With passengers aware of the perceived current risks associated with flying, airports are considering... Read More
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From Our Partners / Distribution
Revenue managers who play a pivotal role in demand generation will transform their careers
By PhocusWire | December 2, 2020
As properties and chains attempt to recover from the devastating impact of having far fewer numbers of... Read More
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From Our Partners / Online
Trust, confidence and responsiveness - a checklist for travel brands
By Salesforce | November 30, 2020
Airlines, cruise companies and hotels scrambled to transform their business strategies and address... Read More
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From Our Partners / Technology
Thriving in an experience economy
By Erik Tengen - Oaky | November 26, 2020
We look at how emotion affects memory, what types of experiences are most effective in inciting... Read More
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From Our Partners / Distribution
COVID-19 and its impact on the customer journey for online travel agencies
By Robert Brown - Travelport | November 18, 2020
To help OTAs overcome challenges from the pandemic, Travelport has launched a new report detailing... Read More
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From Our Partners / Distribution
Understanding new generation hospitality solutions
By Minsait | November 6, 2020
The ability to do more with less is not an efficiency of the business that we would like to achieve... Read More
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News / Distribution
Knowing your guest is no longer a luxury
By Peter Waters - Amadeus | October 27, 2020
Hoteliers that can unlock the power of guest data will be ideally positioned to create lasting,... Read More
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From Our Partners / Technology
The future always belongs to the leaders who shape it
By Alexander Vassilikos - Hellenic Chamber of Hotels | October 26, 2020
Greek tourism capitalized on its credibility and created an invaluable legacy for the country,... Read More
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From Our Partners / Online
Empowering travel brands to optimize marketing during challenging times
By Facebook | October 19, 2020
We take an in-depth look at lift studies and how travel brands in particular can use them to... Read More
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From Our Partners / Distribution
Hotel revenue: the catalyst for agency recovery?
By Ross Vinograd - Travelport | October 1, 2020
Travelport's new guide puts hotel in the spotlight as a critical driver of travel agency recovery.... Read More
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From Our Partners / Distribution
The travel forecast is uncertain, other than the presence of the cloud
By George Dumitru - WBE.travel | September 21, 2020
We analyze why fixed costs when there is no revenue, or even the realistic prospect of an uplift in... Read More
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News / Distribution
How hotels and travel agencies can prepare for a post-pandemic future
By HotelRunner | September 14, 2020
In order to be fit for a post-COVID future, hotels must continue to manage cancellations effectively,... Read More
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From Our Partners / Distribution
What will bring back confidence in travel?
By Kyle Moore - Travelport | August 25, 2020
Travelers, before they book, need reassurance that travel is safe. COVID-19 has rocked traveler... Read More
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From Our Partners / Distribution
Why 1989 holds the key to hospitality's recovery
By Chinmai Sharma - RateGain | August 23, 2020
This was the year when the hospitality industry went through a "democratization" as hotel chains... Read More
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From Our Partners / Distribution
Creating a 360-degree customer view in a COVID-19 world
By Brian Lewis - Openjaw Technologies | August 3, 2020
Airlines can use device ID, browser behavior, transaction insights and other contextual data to create... Read More
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From Our Partners / Technology
REPORT: How data partnerships can speed up recovery
By Marisa Garcia | August 3, 2020
As travelers begin to once again pack their bags, it's not only necessary to keep them informed an... Read More
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From Our Partners / Distribution
The real cost of issuing an interline ticket
By Gaurav Agarwal | August 3, 2020
As airlines take measured steps towards recovery in a post-COVID world, the aviation industry faces a... Read More
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From Our Partners / Technology
Hotel payment optimization long overdue - and "just in time"
By Ixaris | July 31, 2020
As travelers begin to once again pack their bags, it's not only necessary to keep them... Read More
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From Our Partners / Distribution
COVID-19 summer booking trends for hoteliers
By Alison Guillot - Amadeus | July 29, 2020
Discover the latest travel and hotel booking trends during the coronavirus pandemic and how to... Read More
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From Our Partners / Online
How can travel brands keep customers apprised of border regulations and leisure options?
By Jennifer Phillips April - Smartvel | July 27, 2020
An increase in travelers is good news for airlines that have been hard hit during the pandemic. As the... Read More
 alt="Two unexpected hotel trends to watch during COVID-19 recovery"  title="Two unexpected hotel trends to watch during COVID-19 recovery"
From Our Partners / Distribution
Two unexpected hotel trends to watch during COVID-19 recovery
By Onyx | July 27, 2020
We’ve broken down two key global and U.S. trends that are shaping our outlook for hotel and travel... Read More
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From Our Partners / Distribution
Airline merchandizing - Finding growth in a time of survival
By Datalex | July 6, 2020
Traditional industry benchmarks, KPIs and insights are now obsolete. However, while uncertainty... Read More
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From Our Partners / Technology
Six ways to improve travel program compliance
By Terri Buscemi - Amex GBT | July 6, 2020
Concerns about travelers’ well-being and cost control have renewed travel managers’ focus on improving... Read More
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From Our Partners / Distribution
Hotel distribution post-pandemic - How not to throw caution to the wind
By Nir Dupler - Fornova | June 29, 2020
With travel now opening up at a tethering pace after months of no demand, the hospitality industry is... Read More
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From Our Partners / Online
How travel brands can communicate, establish trust and build loyalty in a crisis
By Kevin May | June 29, 2020
PhocusWire spoke to Salesforce about how the company helped many of its customers through the COVID-19... Read More
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From Our Partners / Online
Paving the road ahead for activities in the new normal of travel
By Eric Gnock Fah - Klook | June 29, 2020
In order to capture growth in this current climate, businesses need to be opportunistic, agile and... Read More
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From Our Partners / Online
Restoring confidence to travel: 5 tech solutions to help customers feel safe again
By Jennifer Phillips April - Smartvel | June 29, 2020
With frequent changes and no single source of information, the travel industry is in a quandary. How... Read More
 alt="Using data to inform your hotel's rebound and recovery"  title="Using data to inform your hotel's rebound and recovery"
From Our Partners / Distribution
Using data to inform your hotel's rebound and recovery
By Cori Uddenberg - Screen Pilot | June 29, 2020
The age of coronavirus is high on questions and low on answers. Many of the challenges COVID-19... Read More
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From Our Partners / Distribution
3 ways to increase hotel bookings profitability by 36%
By Doron Nadivi - Pruvo | June 16, 2020
The hotel selling landscape has multiple obstacles that prevent travel companies from maximizing their... Read More
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From Our Partners / Distribution
NDC in a post-coronavirus world of airline distribution, part 2
By Paul Byrne - OpenJaw Technologies | June 5, 2020
Travel distribution transformation will accelerate as airlines begin to recover from the crisis. Why... Read More
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From Our Partners / Distribution
NDC in a post-coronavirus world of airline distribution, part 1
By Paul Byrne - OpenJaw Technologies | June 3, 2020
As we all work our way through the ramification of the impact of COVID-19, we can now see how fear of... Read More
 alt="How to manage your hotel’s revenue strategy during a crisis"  title="How to manage your hotel’s revenue strategy during a crisis"
From Our Partners / Distribution
How to manage your hotel’s revenue strategy during a crisis
By Kevin Brown - Amadeus | April 2, 2020
In times of uncertainty, it’s critical for hoteliers to focus on building trust with customers and... Read More
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From Our Partners / Distribution
Airline partnerships at forefront of building the most efficient global air transport ecosystem
By Dohop | March 26, 2020
Many airlines maintain partnerships with each other, be it in the form of bilateral arrangements or by... Read More
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From Our Partners / Technology
How data is shaping the traveler experience
By AirPlus | March 17, 2020
Data today is an integral part in travel management. It’s helping travel managers tell the story of... Read More
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From Our Partners / Technology
Looking beyond the coronavirus chicane to accelerate growth for travel
By Apurva Chamaria - RateGain. | March 16, 2020
This is not the first time in this century that the travel and tourism industry is at the center of a... Read More
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From Our Partners / Online
How modern companies are disrupting business travel
By Travelstop | March 4, 2020
For decades, people had two ways to make travel arrangements. There’s the DIY approach, beloved by... Read More
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From Our Partners / Online
Connect with Gen Z travelers in a disruptive world
By Facebook Business | February 28, 2020
Technology delivers a world of travel options right to a traveler's fingertips. They go online to find... Read More
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From Our Partners / Online
REPORT: Gender diversity in the travel industry
By Deanna Ting | February 25, 2020
A huge gap often exists among industry leaders in terms of understanding what’s necessary for creating... Read More
 alt="Debunking the myths of the Next Generation Storefront for airlines"  title="Debunking the myths of the Next Generation Storefront for airlines"
From Our Partners / Distribution
Debunking the myths of the Next Generation Storefront for airlines
By Anne Kolodziej - ATPCO | February 24, 2020
As with any industry-disrupting innovation, good news travels fast but misinformation flies at Mach... Read More
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From Our Partners / Online
Stand out with creative to win with today’s travel consumers
By Facebook Business | February 18, 2020
As machine learning becomes increasingly sophisticated at finding relevant travelers throughout the... Read More
 alt="How Kiwi.com is becoming the first virtual global supercarrier"  title="How Kiwi.com is becoming the first virtual global supercarrier"
From Our Partners / Distribution
How Kiwi.com is becoming the first virtual global supercarrier
By Julia Gumeniuk - Kiwi.com | February 5, 2020
Oliver Dlouhý, CEO and co-founder of Kiwi.com, shares the company’s journey and its brand-new vision.... Read More
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From Our Partners / Technology
Keep an eye out for these 5 business travel trends in 2020 and beyond
By Travelstop | February 4, 2020
Now is a good time to look ahead and see what’s in store for the business travel sector in 2020 and... Read More
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From Our Partners / Online
Tech trends enabling customer acquisition and end-to-end engagement in 2020
By Sinead Reilly and Glenville Morris - Travelport | January 20, 2020
Travelport's most recent trends report has blended industry expert opinions with a survey of 23,000... Read More
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From Our Partners / Distribution
REPORT: NDC, AI and the building blocks of airline retail
By Marisa Garcia | January 17, 2020
In this exclusive report from PhocusWire's Marisa Garcia, produced in association with PROS, we take... Read More
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From Our Partners / Technology
The digital travel revolution, next-gen consumers and the role of insurance
By PhocusWire | January 6, 2020
Over the course of two interviews, PhocusWire spoke to Beth Godlin, president at the Aon Travel... Read More
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From Our Partners / Online
Solo travel and its promising business opportunity
By Eric Gnock Fah - Klook | January 6, 2020
Klook's Eric Gnock Fah explains why travel industry leaders should keep tabs on skyrocketing global... Read More
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From Our Partners / Technology
VIDEO: OAG on travel startups, access to data and connecting the dots for everyone
January 2, 2020
Data and travel are merging at a pace unlike anything the market has seen before - something that... Read More
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From Our Partners / Distribution
REPORT: Growth in intermodal transport
By PhocusWire | December 30, 2019
In this report, produced in association with FromAtoB, we look at the factors driving growth in... Read More
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From Our Partners / Technology
Travel tech: A glimpse into the future
By PhocusWire | December 24, 2019
Travel Technology Europe is back for its 17th year on February 26-27, 2020, and will once again... Read More
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From Our Partners / Online
VIDEO: Amadeus on navigating travel's "perfect storm"
By PhocusWire | December 23, 2019
A business discussion, facilitated by Yeoh Siew Hoon, founder at WebInTravel, asked industry leaders... Read More
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From Our Partners / Technology
Predictions for the next decade of travel
By Jim Pratt - WEX | December 17, 2019
WEX senior vice president Jim Pratt predicts rapid innovation will reshape the travel industry in the... Read More
 alt="Five ways to ace hospitality marketing in 2020"  title="Five ways to ace hospitality marketing in 2020"
From Our Partners / Distribution
Five ways to ace hospitality marketing in 2020
By Apurva Chamaria - RateGain | December 12, 2019
A variety of platforms and digital touchpoints that marketers can use to connect with travelers.... Read More
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From Our Partners / Technology
Nobody wants to be a support ticket - power of real-time comms and service recovery
By Ford Blakely - Zingle | December 2, 2019
In our real-time economy, even the slightest delay or missed expectation can be the difference between... Read More
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From Our Partners / Distribution
Getting personal – how airlines evolve pricing strategies to emulate the e‐commerce world
By Harald Eisenaecher - Infare | November 27, 2019
As competitor airfares change often, airlines need to constantly monitor those fluctuations and... Read More
 alt="Business travel in Asia is only going to get bigger and better"  title="Business travel in Asia is only going to get bigger and better"
From Our Partners / Online
Business travel in Asia is only going to get bigger and better
By Travelstop | November 26, 2019
Asia’s corporate travel market is booming. In fact, they expect corporate travel spending in Asia... Read More
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From Our Partners / Technology
B2B travel payments: It’s time to improve the experience
By Mastercard | November 25, 2019
It seems that business to business payments across the travel space have a long way to go to catch up... Read More
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From Our Partners / Technology
Amadeus talks trends, Innovation and platform
By Mark Bedard | November 18, 2019
If the current hospitality industry could be summed up in a single word it could be this: evolution.... Read More
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From Our Partners / Online
One & Done vs. Many Happy Returns: An important choice for travel marketers
By Mark Capps and Coleen Kuehn - Merkle | November 13, 2019
The discerning travel marketer would prefer to pull in as many repeat customers as possible with... Read More
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From Our Partners / Technology
Latin Americans love to travel – and your company should seize this market
By PhocusWire | November 12, 2019
EBANX's head of travel, Matthew Nutting, highlights the growth of Latin America’s travel market and... Read More
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From Our Partners / Distribution
How do you like those apples? Easy comparison shopping with new storefront
By Diane Dunigan / Lindsay Rose - Sabre Travel Network | November 6, 2019
Airlines are challenged to create and display offers in ways that are both differentiated and easy to... Read More
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From Our Partners / Technology
How can your smart watch and mobile help you boost hotel revenues on the go?
By Apurva Chamaria - RateGain | November 5, 2019
Revenue managers need flexibility and responsiveness that comes from mobile notifications. And so we... Read More
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From Our Partners / Technology
Insurtech innovation can digitally transform the travel sector
By Patrick Young - Cover Genius | November 4, 2019
Digital transformation has the potential to radically reshape the world around us, from healthcare and... Read More
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From Our Partners / Distribution
REPORT: The real value of the bedbank distribution model
By Robert Cole - PhocusWire | October 30, 2019
This PhocusWire/Hotelbeds report is a comprehensive overview of the bedbank sector, including details... Read More
 alt="Why activities should focus on providing an omnichannel experience"  title="Why activities should focus on providing an omnichannel experience"
From Our Partners / Distribution
Why activities should focus on providing an omnichannel experience
By PhocusWire | October 28, 2019
Data from Checkfront indicates booking activity has been shifting in recent years, highlighting the... Read More
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From Our Partners / Online
Why zero‐friction is the future of the travel industry
By Facebook Business | October 24, 2019
The modern traveler expects nothing less than a frictionless experience and the travel companies that... Read More
 alt="Bringing science and control to airline retail"  title="Bringing science and control to airline retail"
From Our Partners / Distribution
Bringing science and control to airline retail
By Stanislava Yordanova - PROS | October 10, 2019
In the next decade we should expect the disruption of the airline industry to continue to accelerate;... Read More
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From Our Partners / Online
What billions of GDS data signals tell us about traveler booking behavior
By Robert Brown - Travelport | October 7, 2019
The report investigates the six dominant traveler personas that make up global travel bookings – solo... Read More
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From Our Partners / Technology
Q&A: Western Union on a complex but manageable world of currencies and payments
By PhocusWire | October 7, 2019
PhocusWire spoke to Jonathan Lee, Western Union's director for enterprise payment partnerships, to... Read More
 alt="Bold and evergreen: The Irish advantage in travel technology"  title="Bold and evergreen: The Irish advantage in travel technology"
From Our Partners / Technology
Bold and evergreen: The Irish advantage in travel technology
By Marisa Garcia - PhocusWire | October 3, 2019
There must be something in the water, or maybe it’s all of that fresh air, but Ireland is evergreen... Read More
 alt="REPORT: Building lifetime value in travel through travel recommendations"  title="REPORT: Building lifetime value in travel through travel recommendations"
From Our Partners / Online
REPORT: Building lifetime value in travel through travel recommendations
By Marisa Garcia - PhocusWire | October 3, 2019
We explore the power of personal recommendations in the travel sector, as well as the best way to... Read More
 alt="Why destination content is a must and which airlines are outperforming others in this category"  title="Why destination content is a must and which airlines are outperforming others in this category"
From Our Partners / Online
Why destination content is a must and which airlines are outperforming others in this category
By Iñigo Valenzuela - Smartvel | October 1, 2019
By providing inspirational content, airlines can find new ways to connect with future clients and give... Read More
 alt="VIDEO: CarTrawler on the value of mobility for airlines"  title="VIDEO: CarTrawler on the value of mobility for airlines"
From Our Partners / Distribution
VIDEO: CarTrawler on the value of mobility for airlines
By PhocusWire | September 23, 2019
"Mobility" is fast becoming the word of the moment in the travel industry, and airlines are looking at... Read More
 alt="VIDEO: Dohop on a B2B strategy for virtual interlining and knocking on airline doors"  title="VIDEO: Dohop on a B2B strategy for virtual interlining and knocking on airline doors"
From Our Partners / Technology
VIDEO: Dohop on a B2B strategy for virtual interlining and knocking on airline doors
September 20, 2019
The virtual interlining space has grown out of nowhere in the past few years, with new entrants... Read More
 alt="VIDEO: Facebook Messenger Business on airlines getting chatty"  title="VIDEO: Facebook Messenger Business on airlines getting chatty"
From Our Partners / Online
VIDEO: Facebook Messenger Business on airlines getting chatty
By PhocusWire | September 17, 2019
With millions of businesses and consumers using the service, it's no wonder the aviation sector is... Read More
 alt="VIDEO: Infare on the importance of data and intelligence for airlines"  title="VIDEO: Infare on the importance of data and intelligence for airlines"
From Our Partners / Technology
VIDEO: Infare on the importance of data and intelligence for airlines
By PhocusWire | September 16, 2019
Airlines sit on piles of data, perhaps more than any other element within the travel, tourism and... Read More
 alt="VIDEO: PROS on a new future for retail with airlines"  title="VIDEO: PROS on a new future for retail with airlines"
From Our Partners / Technology
VIDEO: PROS on a new future for retail with airlines
By PhocusWire | September 13, 2019
The PROS acquisition of Travelaer in August this year has put the multi-industry technology... Read More
 alt="How SCA will affect the travel industry"  title="How SCA will affect the travel industry"
From Our Partners / Technology
How SCA will affect the travel industry
By Eric Liebman and Marc Van Puyvelde | September 5, 2019
We look at the timeline and milestones for the SCA roll-out and the impact of different SCA use... Read More
 alt="REPORT: Can AI help OTAs earn customer loyalty?"  title="REPORT: Can AI help OTAs earn customer loyalty?"
From Our Partners / Technology
REPORT: Can AI help OTAs earn customer loyalty?
By Marisa Garcia | July 22, 2019
In this report, we’ll explore how using advanced technology and artificial intelligence can help OTAs... Read More
 alt="Forget tech - Hoteliers are struggling with the law"  title="Forget tech - Hoteliers are struggling with the law"
From Our Partners / Technology
Forget tech - Hoteliers are struggling with the law
By Renee Robbie - SiteMinder | July 8, 2019
This September, another European standard known as PSD2 (the second Payment Services Directive) and... Read More
 alt="What can we learn from top tourism boards about the digital experience?"  title="What can we learn from top tourism boards about the digital experience?"
From Our Partners / Online
What can we learn from top tourism boards about the digital experience?
By Iñigo Valenzuela - Smartvel | June 25, 2019
With the unprecedented increase in tourism in recent years, destinations have been experiencing an... Read More
 alt="Conversational commerce and the travel industry: it’s time to say hello"  title="Conversational commerce and the travel industry: it’s time to say hello"
From Our Partners / Online
Conversational commerce and the travel industry: it’s time to say hello
By Messenger Business | June 24, 2019
Immediate. Personal. Conversational. Mobile messaging has long been the preferred way for people to... Read More
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From Our Partners / Technology
REPORT: How mobility as a service is bringing rail to the forefront
By PhocusWire | June 24, 2019
Rail may not have moved as quickly into the digital age as other segments of travel but now is the... Read More
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From Our Partners / Technology
Accor’s renewed focus – aspirational and experiential aspects of a guest
By Ritesh Gupta - China Travel News | June 20, 2019
The hospitality group asserts that it has moved on from being owner of properties to owning the... Read More
 alt="Will food delivery apps eliminate the need for hotel room service?"  title="Will food delivery apps eliminate the need for hotel room service?"
From Our Partners / Technology
Will food delivery apps eliminate the need for hotel room service?
By PhocusWire | June 17, 2019
In recent years, new options for on-demand, personalized meals have emerged – initially disrupting the... Read More
 alt="REPORT: Measuring true impact in digital advertising"  title="REPORT: Measuring true impact in digital advertising"
From Our Partners / Online
REPORT: Measuring true impact in digital advertising
By PhocusWire | June 17, 2019
Travel marketers have ramped up their digital advertising budgets, their focus on measuring the true... Read More
 alt="VIDEO: Amadeus on an exciting evolution for online travel agencies"  title="VIDEO: Amadeus on an exciting evolution for online travel agencies"
From Our Partners / Online
VIDEO: Amadeus on an exciting evolution for online travel agencies
By PhocusWire | June 5, 2019
Online travel agencies hold an important position in the ecosystem of search and buying travel... Read More
 alt="Are your demand channels taking more than commission?"  title="Are your demand channels taking more than commission?"
From Our Partners / Distribution
Are your demand channels taking more than commission?
By Chinmai Sharma - DHISCO | May 31, 2019
Let me start by getting something out of the way: commissions in hospitality distribution are fair.... Read More
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From Our Partners / Online
VIDEO: AviaSales on Google-proofing a travel business
By PhocusWire | May 31, 2019
Russia-based metasearch engine AviaSales has been in the market for ten years, so has seen... Read More
 alt="VIDEO: RateGain on getting Smart with distribution"  title="VIDEO: RateGain on getting Smart with distribution"
From Our Partners / Technology
VIDEO: RateGain on getting Smart with distribution
By PhocusWire | May 29, 2019
When hospitality brands and intermediaries consider what is happening in other sectors and how the... Read More
 alt="VIDEO: Vrbo on being an innovator in private accommodation"  title="VIDEO: Vrbo on being an innovator in private accommodation"
From Our Partners / Technology
VIDEO: Vrbo on being an innovator in private accommodation
By PhocusWire | May 24, 2019
Fresh from its rebrand and new positioning within the Expedia Group's vacation rental strategy, Vrbo... Read More
 alt="How online travel agencies can simplify the shopping process"  title="How online travel agencies can simplify the shopping process"
From Our Partners / Online
How online travel agencies can simplify the shopping process
By J.P. Ephithite - Travelport | May 22, 2019
Travelport discusses how online travel brands can streamline the shopping process for customers.... Read More
 alt="How is fare disparity becoming a silent killer of airlines?"  title="How is fare disparity becoming a silent killer of airlines?"
From Our Partners / Distribution
How is fare disparity becoming a silent killer of airlines?
By Apurva Chamaria - Rategain | May 16, 2019
Rate parity for hotels has been a favorite topic that generates a lot of questions, excitement and... Read More
 alt="What we’ve learned from tracking more than 280M online bookings"  title="What we’ve learned from tracking more than 280M online bookings"
From Our Partners / Online
What we’ve learned from tracking more than 280M online bookings
By SaleCycle | May 13, 2019
Over the past year, we have tracked more than 280 million online bookings and abandonments from their... Read More
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From Our Partners / Technology
On a strong growth curve, independent hotels look to personalization to sustain success
By Diane Merlino | May 10, 2019
As revenue growth for independent hotels continues to outpace branded properties, many are turning to... Read More
 alt="How to deepen the relationship between tour and attraction suppliers and distributors"  title="How to deepen the relationship between tour and attraction suppliers and distributors"
From Our Partners / Distribution
How to deepen the relationship between tour and attraction suppliers and distributors
By Melanie Ryan Meador - Redeam | April 18, 2019
Distributors can make great business partners, but they’re also keen to make the most money off... Read More
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From Our Partners / Technology
Retailing for hoteliers: What it is and what you need to do
By Diane Merlino | April 17, 2019
From selling guest rooms and hotel services differently to monetizing under-utilized spaces and... Read More
 alt="Task management automation takes hold in hospitality"  title="Task management automation takes hold in hospitality"
From Our Partners / Technology
Task management automation takes hold in hospitality
By PhocusWire | April 17, 2019
After many years of focusing IT spend on guest-facing technologies, hoteliers are increasingly... Read More
 alt="Prep for parity: everything hotels and online travel agencies need to know"  title="Prep for parity: everything hotels and online travel agencies need to know"
From Our Partners / Distribution
Prep for parity: everything hotels and online travel agencies need to know
By Clive Wood - OTA Insight | April 8, 2019
The parity problem is not going away, but actionable data can help hoteliers address the problem and... Read More
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From Our Partners / Technology
Travel policy 3.0: Six data-powered updates to improve corporate travel
By Ryan Wenger - WhereTo | April 5, 2019
Unlike the blunt rules of the analogue age, the new rules bear digital precision, and take advantage... Read More
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From Our Partners / Technology
A simple switch keeps consumers’ credit card numbers safe - and builds loyalty
By Jim Pratt - WEX Corporate Payments | April 4, 2019
Traditionally, consumer card details have been handed over to a booking agent, then to an airline or... Read More
 alt="Why travelers expect brands to deliver an omnichannel experience from start to end?"  title="Why travelers expect brands to deliver an omnichannel experience from start to end?"
From Our Partners / Online
Why travelers expect brands to deliver an omnichannel experience from start to end?
By Íñigo Valenzuela - Smartvel | April 3, 2019
It has become the trend for customers to reach out to several touchpoints for inspiration, price... Read More
 alt="Millennials: Have kids, will travel"  title="Millennials: Have kids, will travel"
From Our Partners / Online
Millennials: Have kids, will travel
By Monya Mandich - Expedia Group Media Solutions. | April 1, 2019
Generation Alpha is increasingly taking over the headlines from Millennials and Generation Z and... Read More
 alt="PSD2: How to maximize benefits and minimize the impact of 3DS and SCA on your travel company"  title="PSD2: How to maximize benefits and minimize the impact of 3DS and SCA on your travel company"
From Our Partners / Technology
PSD2: How to maximize benefits and minimize the impact of 3DS and SCA on your travel company
By Worldpay | March 29, 2019
Urgent things to learn: a payment directive shall require new customer authentication to be applied to... Read More
 alt="Why hoteliers should jump on the personalization bandwagon"  title="Why hoteliers should jump on the personalization bandwagon"
From Our Partners / Technology
Why hoteliers should jump on the personalization bandwagon
By Diane Merlino | March 27, 2019
While technology plays a critical role on the facilitation side, the primary push for personalization... Read More
 alt="REPORT: The reality of modern airline retail - when the sky isn't the limit"  title="REPORT: The reality of modern airline retail - when the sky isn't the limit"
From Our Partners / Distribution
REPORT: The reality of modern airline retail - when the sky isn't the limit
By PhocusWire | March 26, 2019
In this white paper, carried out in partnership with PROS, we look at the various stages of airlines... Read More
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From Our Partners / Technology
The digital transformation of group business travel - are you ready?
By Diane Merlino | March 20, 2019
Consumers expect online offers and recommendations that are tailored to their individual preferences.... Read More
 alt="Changes in consumer booking patterns reshape distribution strategies for hoteliers"  title="Changes in consumer booking patterns reshape distribution strategies for hoteliers"
From Our Partners / Distribution
Changes in consumer booking patterns reshape distribution strategies for hoteliers
By Diane Merlino | March 18, 2019
As hoteliers grapple with implementing diverse distribution strategies, emerging trends around channel... Read More
 alt="Ditching direct: It may be time to reconsider your GDS and OTA connections"  title="Ditching direct: It may be time to reconsider your GDS and OTA connections"
From Our Partners / Distribution
Ditching direct: It may be time to reconsider your GDS and OTA connections
By Kyle Moore - RateGain | March 4, 2019
The cost and effort of maintaining a direct connect to the GDS may have been more than hotels had... Read More
 alt="Understanding how events affect demand and pricing for the car rental business"  title="Understanding how events affect demand and pricing for the car rental business"
From Our Partners / Technology
Understanding how events affect demand and pricing for the car rental business
By Apurva Chamaria - RateGain | March 1, 2019
A detailed study by RateGain’s data science lab probes into event scenarios to get insights that will... Read More
 alt="4 tips to help hoteliers create an effective distribution strategy"  title="4 tips to help hoteliers create an effective distribution strategy"
From Our Partners / Distribution
4 tips to help hoteliers create an effective distribution strategy
By Diane Merlino | February 28, 2019
Hoteliers who want to gain and hold a competitive edge in today’s fragmented marketplace need to... Read More
 alt="Solutions for your mobile payment journey"  title="Solutions for your mobile payment journey"
News / Technology
Solutions for your mobile payment journey
By Worldpay | February 21, 2019
With the massive shift of people using mobile phones, travel companies should look to offer a seamless... Read More
 alt="The false promise of hospitality technology integration"  title="The false promise of hospitality technology integration"
News / Distribution
The false promise of hospitality technology integration
By Gaurav Singh - RateGain | February 19, 2019
The industry should do more to give hoteliers a seamless end-to-end experience for them to... Read More
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News / Technology
Building blocks of the group experience - considering needs of planners, groups and guests
By Amadeus | February 13, 2019
The changing face of “groups” is an interesting case study in how hotels must be on top of industry... Read More
 alt="What you can learn from three of the most inspirational travel campaigns of 2018"  title="What you can learn from three of the most inspirational travel campaigns of 2018"
News / Online
What you can learn from three of the most inspirational travel campaigns of 2018
By Expedia Group Media Solutions | January 30, 2019
We share some of the award‐winning digital ad campaigns that effectively tapped into strategic media... Read More
 alt="Busting a billion-dollar digital myth for cruise lines"  title="Busting a billion-dollar digital myth for cruise lines"
From Our Partners / Technology
Busting a billion-dollar digital myth for cruise lines
By Apurva Chamaria - RateGain | January 28, 2019
Major cruise lines are undergoing unprecedented digital transformation, committing billions of dollars... Read More
 alt="NDC is not just a standard – it’s a signal to the industry"  title="NDC is not just a standard – it’s a signal to the industry"
News / Distribution
NDC is not just a standard – it’s a signal to the industry
By Stu Waldron - Travelport | January 24, 2019
In order to understand what NDC means for businesses and where the industry is heading, it is... Read More
 alt="Fragmentation continues to shape the competitive landscape for hoteliers"  title="Fragmentation continues to shape the competitive landscape for hoteliers"
News / Distribution
Fragmentation continues to shape the competitive landscape for hoteliers
By Diane Merlino | January 23, 2019
This analysis examines how the hospitality industry, from accommodation options to distribution... Read More
 alt="REPORT: Dynamic travel packaging - The next game-changer"  title="REPORT: Dynamic travel packaging - The next game-changer"
From Our Partners / Distribution
REPORT: Dynamic travel packaging - The next game-changer
By PhocusWire | January 18, 2019
Dynamic packaging has been growing and evolving for the past ten years and this trend will continue to... Read More
 alt="How are companies really facing personalization in the travel industry?"  title="How are companies really facing personalization in the travel industry?"
From Our Partners / Online
How are companies really facing personalization in the travel industry?
By Íñigo Valenzuela - Smartvel | January 6, 2019
The discussions revolving around the future of the travel industry are endless. Every article, podcast... Read More
 alt="VIDEO: Amadeus For Developers on getting the right tools"  title="VIDEO: Amadeus For Developers on getting the right tools"
From Our Partners / Startups
VIDEO: Amadeus For Developers on getting the right tools
By Kevin May | December 27, 2018
To create new travel experiences, innovators like startups and developers need to get connected to... Read More
 alt="VIDEO: WNS on new frameworks for personalization"  title="VIDEO: WNS on new frameworks for personalization"
From Our Partners / Technology
VIDEO: WNS on new frameworks for personalization
By Kevin May | December 21, 2018
Personalization is not a new concept in the travel industry - but the next level of engagement between... Read More
 alt="VIDEO: OAG on adding tech to intelligence"  title="VIDEO: OAG on adding tech to intelligence"
From Our Partners / Technology
VIDEO: OAG on adding tech to intelligence
By Kevin May | December 19, 2018
The combination of innovation and technology in aviation has never been as strong and, most... Read More
 alt="VIDEO: Arkose Labs on beating hackers at their own game"  title="VIDEO: Arkose Labs on beating hackers at their own game"
From Our Partners / Technology
VIDEO: Arkose Labs on beating hackers at their own game
By Kevin May | December 18, 2018
Cyber attacks are getting increasingly sophisticated, as numerous events over the course of 2018 have... Read More
 alt="The Gen Z and Millennial mindset: capturing the attention of these young and fast-growing generations"  title="The Gen Z and Millennial mindset: capturing the attention of these young and fast-growing generations"
From Our Partners / Online
The Gen Z and Millennial mindset: capturing the attention of these young and fast-growing generations
By Lisa Lindberg - Expedia Group Media Solutions | December 17, 2018
Today’s younger generations are redefining the rules of engagement and asserting their role in... Read More
 alt="VIDEO: Amadeus on a new online travel agency landscape"  title="VIDEO: Amadeus on a new online travel agency landscape"
From Our Partners / Online
VIDEO: Amadeus on a new online travel agency landscape
By Kevin May | December 13, 2018
The online travel agency landscape, according to some, is dominated by just a handful of players.... Read More
 alt="VIDEO: DataArt and Hudson Crossing on giving brands a new edge"  title="VIDEO: DataArt and Hudson Crossing on giving brands a new edge"
News / Technology
VIDEO: DataArt and Hudson Crossing on giving brands a new edge
By Kevin May | December 12, 2018
Travel brands have made no secret of a desire to evolve their underlying technology and boost their... Read More
 alt="VIDEO: Netomi and WestJet on giving airlines a boost through AI"  title="VIDEO: Netomi and WestJet on giving airlines a boost through AI"
From Our Partners / Technology
VIDEO: Netomi and WestJet on giving airlines a boost through AI
By PhocusWire | December 11, 2018
Artificial intelligence-led technology is often seen only through the prism of providing... Read More
 alt="VIDEO: ARC on a future for airline distribution"  title="VIDEO: ARC on a future for airline distribution"
From Our Partners / Distribution
VIDEO: ARC on a future for airline distribution
December 10, 2018
ARC (Airlines Reporting Corporation) has powered settlement services for airlines, travel agencies and... Read More
 alt="VIDEO: Facebook on messaging and mobile for travel brands"  title="VIDEO: Facebook on messaging and mobile for travel brands"
From Our Partners / Online
VIDEO: Facebook on messaging and mobile for travel brands
By Kevin May | December 6, 2018
The rise of mobile at the turn of the decade has now settled into a pattern that most travel brands... Read More
 alt="VIDEO: Forter on the dangerous world of fraud in online travel"  title="VIDEO: Forter on the dangerous world of fraud in online travel"
From Our Partners / Technology
VIDEO: Forter on the dangerous world of fraud in online travel
By PhocusWire | December 5, 2018
A subject in the minds of many a travel industry executive as 2018 draws to a close is that cyber... Read More
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From Our Partners / Technology
Trajectory of hospitality and travel tech: Three essential points for vendor success
By Andrew Sanders - DataArt | November 20, 2018
Although historically the hotel industry has been slow to adopt new technologies, the current climate... Read More
 alt="sabre-ndc-seamless"  title="sabre-ndc-seamless"
From Our Partners / Distribution
Seamless order servicing in an NDC world
By Vanessa Gonzalez, JP Olmos and Ashley Schneider - Sabre | November 19, 2018
An offer is only as good as the experience you deliver. Imagine purchasing a recommended product on... Read More
 alt="VIDEO: Global survey points to travel trends here and now"  title="VIDEO: Global survey points to travel trends here and now"
From Our Partners / Online
VIDEO: Global survey points to travel trends here and now
By Kevin May | November 15, 2018
Travelers say technology is key to a great experience on a trip - but to what extent?... Read More
 alt="REPORT: Virtual interlining - seizing the opportunity for airlines and airports"  title="REPORT: Virtual interlining - seizing the opportunity for airlines and airports"
From Our Partners / Online
REPORT: Virtual interlining - seizing the opportunity for airlines and airports
By PhocusWire | November 12, 2018
Interlining in aviation, where passengers can connect between partner carriers, is on the cusp of... Read More
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From Our Partners / Technology
Travel fraud trends you need to know
By Michael Reitblat - Forter | November 5, 2018
Online fraud is rampant and travel brands are feeling the pain more than ever before. Fraud attack... Read More
 alt="Possibility vs. reality: Bringing NDC to life"  title="Possibility vs. reality: Bringing NDC to life"
From Our Partners / Distribution
Possibility vs. reality: Bringing NDC to life
By Kathy Morgan - Sabre | October 29, 2018
NDC is poised to have far-reaching effects in the travel industry, but with all the preparation that... Read More
 alt="Q&A: Tech, people and policy - the evolution of travel insurance"  title="Q&A: Tech, people and policy - the evolution of travel insurance"
From Our Partners / Technology
Q&A: Tech, people and policy - the evolution of travel insurance
By Kevin May | October 29, 2018
Beth Godlin has worked in the travel insurance sector for 25 years, so is well-placed to analyze where... Read More
 alt="VIDEO: Checkfront on Google's entry and where the experiences sector is heading"  title="VIDEO: Checkfront on Google's entry and where the experiences sector is heading"
From Our Partners / Technology
VIDEO: Checkfront on Google's entry and where the experiences sector is heading
By PhocusWire | October 11, 2018
Checkfront is one of the first partners for the Reserve With Google initiative - a development that... Read More
 alt="VIDEO: LIVN on bringing a GDS approach to tours and activities"  title="VIDEO: LIVN on bringing a GDS approach to tours and activities"
From Our Partners / Technology
VIDEO: LIVN on bringing a GDS approach to tours and activities
By PhocusWire | October 11, 2018
LIVN has a pertinent perspective on how the tours and activities is likely to develop on the next few... Read More
 alt="VIDEO: iSeatz on its ancillary management system"  title="VIDEO: iSeatz on its ancillary management system"
From Our Partners / Technology
VIDEO: iSeatz on its ancillary management system
By PhocusWire | October 10, 2018
iSeatz, the travel commerce and merchandizing technology company, recently debuted its Ancillary... Read More
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From Our Partners / Online
What is next with WeChat marketing for travel brands?
By Sienna Parulis-Cook - Dragon Trail Interactive | October 9, 2018
Anyone who’s even scratched the surface of marketing to China will know that the mobile app and social... Read More
 alt="Travellers know what they want: all we have to do is listen to them"  title="Travellers know what they want: all we have to do is listen to them"
From Our Partners / Online
Travellers know what they want: all we have to do is listen to them
By Jon Collins - Travel Forward | October 1, 2018
When we talk about travelling customers as entities rather than people, we lose touch with one... Read More
 alt="Are mainstream tour and activity operators welcome on Airbnb?"  title="Are mainstream tour and activity operators welcome on Airbnb?"
From Our Partners / Distribution
Are mainstream tour and activity operators welcome on Airbnb?
By Alex Kremer - Arival | September 14, 2018
Airbnb shook the travel world when it launched Experiences in the fall of 2016.... Read More
 alt="The ultimate directory for tours and activities"  title="The ultimate directory for tours and activities"
From Our Partners / Distribution
The ultimate directory for tours and activities
By Douglas Quinby - Arival | September 4, 2018
The list of online travel resellers in tours, activities and attractions is long and constantly... Read More
 alt="Technology and travel are driving forward together"  title="Technology and travel are driving forward together"
From Our Partners / Technology
Technology and travel are driving forward together
By Richard Gayle - Travel Forward | July 31, 2018
There is a compelling argument that the travel industry invented ecommerce.... Read More
 alt="Creating customer win-back marketing campaigns with machine learning"  title="Creating customer win-back marketing campaigns with machine learning"
From Our Partners / Technology
Creating customer win-back marketing campaigns with machine learning
By John Carney - OpenJaw Technologies | July 26, 2018
It is up to 50% easier to sell to existing customers than to win new customers. A 5% increase in... Read More
 alt="NDC is coming to the industry... are you ready?"  title="NDC is coming to the industry... are you ready?"
From Our Partners / Distribution
NDC is coming to the industry... are you ready?
By Erika Moore - Travelport | July 20, 2018
Do you remember how Global Distribution Systems began 40 years ago? Sometimes it's worth a quick... Read More
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From Our Partners / Online
Why it’s time to take a braver approach to travel loyalty
By Ariane Gorin - Expedia Partner Solutions | July 11, 2018
In 2018, many elements of the industry are at some kind of crossroads.... Read More
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From Our Partners / Online
How OYO Rooms redefines living spaces with technology
By Ritesh Gupta - ChinaTravelNews | July 2, 2018
The blend of technology, leveraging virtually every living space available in a destination, is... Read More
 alt="Card-not-present fraud is the biggest threat to travel today"  title="Card-not-present fraud is the biggest threat to travel today"
From Our Partners / Technology
Card-not-present fraud is the biggest threat to travel today
By Jim Pratt - WEX | June 19, 2018
Card-not-present (CNP) fraud is of growing threat to travel companies across the globe; action is... Read More
 alt="FEI on bringing the industry closer to equestrian sports"  title="FEI on bringing the industry closer to equestrian sports"
From Our Partners / Technology
FEI on bringing the industry closer to equestrian sports
By PhocusWire | June 12, 2018
Equestrian events are complicated for its participants to attend, not least because of the equipment... Read More
 alt="Amadeus on the constantly evolving online travel landscape"  title="Amadeus on the constantly evolving online travel landscape"
From Our Partners / Technology
Amadeus on the constantly evolving online travel landscape
By PhocusWire | June 4, 2018
Europe's travel business will reach the long-awaited tipping point within a few years of more business... Read More
 alt="Worldpay on the mobile payment journey"  title="Worldpay on the mobile payment journey"
News / Technology
Worldpay on the mobile payment journey
By PhocusWire | June 1, 2018
Did you know that 50% of people would be happy to provide biometric data to make a payment?... Read More
 alt="OpenJaw on AI, chatbots and measuring success"  title="OpenJaw on AI, chatbots and measuring success"
From Our Partners / Technology
OpenJaw on AI, chatbots and measuring success
By PhocusWire | May 31, 2018
Chatbots, artificial intelligence and machine learning are three of the buzz trends of the last year... Read More
 alt="Rategain on a utopian vision for revenue management"  title="Rategain on a utopian vision for revenue management"
From Our Partners / Technology
Rategain on a utopian vision for revenue management
By PhocusWire | May 30, 2018
Revenue management is a discipline in the travel industry that has evolved exponentially in both... Read More
 alt="Deliver great choice and personalized content to inspire travelers"  title="Deliver great choice and personalized content to inspire travelers"
From Our Partners / Online
Deliver great choice and personalized content to inspire travelers
By Robert Brown - Travelport | May 24, 2018
There’s no denying that online travel commerce is big business and travel bookings are the single... Read More
 alt="Unleash the power of genuine intelligence"  title="Unleash the power of genuine intelligence"
From Our Partners / Technology
Unleash the power of genuine intelligence
By Mary Pat Sullivan | March 16, 2018
The diversity of products and services in the travel industry creates a complex need for technology... Read More
 alt="worldpay-credit-card"  title="worldpay-credit-card"
From Our Partners / Technology
Worldpay unveils Global Payments Report
By PhocusWire | December 8, 2017
Cross-industry payment technology provider Worldpay recently launched its Global Payments Report for... Read More
 alt="Hoteliers must pressure OTAs in competition for direct bookings"  title="Hoteliers must pressure OTAs in competition for direct bookings"
From Our Partners / Distribution
Hoteliers must pressure OTAs in competition for direct bookings
By Patrick Bosworth - Duetto | December 4, 2017
At The Phocuswright Conference last month, I heard plenty of chatter from hoteliers about the major... Read More
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From Our Partners / Online
Expedia Media Solutions on the Asia-Pacific traveler
By PhocusWire | November 29, 2017
The digital behaviour of travelers in China, Japan and Australia was the subject of a recent study by... Read More
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From Our Partners / Technology
PerimeterX on the evolution of bots
By PhocusWire | November 27, 2017
The startup's security service, Bot Defender, accurately protects commerce, media and enterprise... Read More
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News
Allianz on perfecting the art of travel insurance
By Mary Pat Sullivan | November 15, 2017
Allianz Worldwide Partners launched the third generation of its Fusion CORE ancillary revenue... Read More