Thought Leadership

Bing offers another shopping window where a hotel can be seen by many users who are not on Google and who now end up with the OTAs, because they are the only ones bidding on a hotel. Read More

Google shares data on recovery in APAC and how travel companies can seize the opportunity to capture consumer interest. Read More

The co-founder of HomeAway says, with property owners becoming farther removed from those renting their properties, a new, stronger system is needed to minimize the chance of tragedy. Read More

Even if we’re approaching pre-pandemic travel levels, you’re not communicating with time travelers from 2019. Travel has changed and so should a hotel's messaging. Read More

These key factors will drive conversions in the business travel space and help address climate change. Read More

When you evaluate the basis for a decentralized hospitality market, as a travel agent or online travel agency, you’d be forgiven for telling most people to go and wash their mouth out. Read More

Hotels should create an integrated revenue generation commercial team to optimize guest engagement and boost revenues and profitability. Read More

A security expert’s take on how travel and bots can peacefully coexist. Read More

Airline payment managers can avoid a repeat of the lockdown refund chaos and ensure customers enjoy a turbulence-free payments journey. Read More

Investing in technology to entice travelers as they’re booking can help hoteliers drive incremental revenue and improve customer satisfaction. Read More

The travel industry thrives on a need to find flexible sourcing models and technology to help solve the many challenges of supply chains. Read More

The technology required to support this for the industry already exists and is being deployed by leading airlines. It just isn’t being fully utilized - yet. Read More

Optimizing the traveler experience isn’t just about getting travelers where they need to go but being empathetic to their unique situations and easing the stress and frustrations associated with travel. Read More

Acquiring multiple businesses as a startup has been quite a ride over the past nine months. Here are some of the learnings that Bookaway Group has taken from its experience. Read More

The industry must streamline training, prioritize technology that is easy to use and educate the next generation of hospitality workers. Read More