Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

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From Our Partners / Technology
How to move forward with NDC as the foundation of modern retailing
By PhocusWire | March 29, 2023
With more than 30 years at Sabre, Kathy Morgan, vice president of product management, has been on the frontlines of airline distribution and NDC development. Read More
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News / Online
Yatra says corporate travel driving its growth
By Linda Fox | March 28, 2023
The company announced revenue of $10.9 million, up 44% year over year while adjusted revenue was $18 million, up 43% year over year. Read More
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News / Online
Online travel giants spent more than $14B on marketing in '22
By Mitra Sorrells | March 27, 2023
Combined marketing spending by Booking Holdings, Expedia Group, Airbnb and Trip.com Group exceeded 2019 levels in 2022. Read More
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News / Technology
Expedia, Kayak first in travel with plugins for ChatGPT
By Mitra Sorrells | March 23, 2023
ChatGPT is inviting its Plus subscribers to join a wait list to get access to plugins, with plans to roll them out more widely in the future. Read More
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News / Distribution
Mystifly lands $8M to boost airline distribution tech
By Linda Fox | March 23, 2023
Mystifly, which was founded in 2009, enables travel intermediaries to access airfares via its API-driven technology as well as offering airlines a distribution, payment reconciliation and settlement... Read More
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News / Online
Citi’s new travel portal powered by Booking Holdings goes live
By Mitra Sorrells | March 21, 2023
The site includes supply from Booking.com – such as 1.4 million hotels around the world - and is powered by technology from Rocket Travel by Agoda, another of Booking Holdings’ brands. Read More
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From Our Partners / Online
Cross-sector collaboration key to success for travel industry
By PhocusWire | March 20, 2023
Hear from Mastercard about shifts in payment strategies and why cross-sector partnerships are so critical for the future. Read More
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News / Online
Influencers and social commerce in travel
By Robert Cole - Phocuswright | March 17, 2023
An in-depth Phocuswright report looks at how social marketing has evolved, how consumers interact with brands and nuanced differences for travel. Read More
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News / Online
Despegar sees Latin America market recovery by year end
By Linda Fox | March 16, 2023
Despegar has launched packages functionality and redesigned its mobile app, which currently accounts for about half of bookings. Read More
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News / Online
TUI to launch loyalty program built on guest “convenience”
By Linda Fox | March 8, 2023
Sebastian Ebel, speaking at ITB in Berlin, says he has been impressed with what hotel groups such as Hilton have done, describing its program as a "convenience product." Read More
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News / Online
Trip.com Group sees outbound travel demand surge
By Mitra Sorrells | March 7, 2023
The company says demand for outbound travel is continuing to accelerate in the first months of this year, with bookings up more than 300% compared with the same period last year. Read More
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News / Online
Campsited launches company-perk program for work in nature
By Kathryn Walson | March 7, 2023
Founded in 2014 in Dublin, Campsited says it vets properties for Wi-Fi availability and suitable working and living amenities. Read More
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News / Startups
Roch Ventures joins TravelPerk and Flixbus founders in WeSki funding
By Linda Fox | March 6, 2023
The size of the investment has not been disclosed, but at launch Roch Ventures said it was targeting roughly 15 companies with its €100 million fund. Read More
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News / Online
When will travel agencies deliver the “Connected Trip”?
By Christian Watts - Magpie | March 6, 2023
Will it be Booking.com, Expedia or an AI startup that finally develops an app that helps you from the start of booking a trip until you get home again? Read More
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Opinion / Online
How digital transformation is shaping travel insurance
By Sasha Gainullin - Battleface | March 3, 2023
Technology changed how we book and pay for travel, and now digital transformation is set to remove payment friction and alter the entire insurance process. Read More