Did you know that 50% of people would be happy to provide biometric data to make a payment?
Or that nearly three-quarters would expect to see payment options for a booking on the homepage of the brand they are useing?
Payment specialist
Worldpay
recently surveyed 16,000 people in ten countries to find out what they think about the mobile booking experience.
The results of this study have huge ramifications for how airlines, hotels and other travel businesses need to think about what provision they make for how customers can secure their services.
The study and analysis
can be found here
.
Thomas Helldorf, the company's vice president of airlines and travel, talks to Kevin May of PhocusWire about the study and some of the key findings from it.
PhocusWire partner interview: Worldpay