It’s been
nearly a decade since
Amadeus
launched its hospitality division, and Joe Ahmed Youssef
has been a key member of that team since its start.
Now serving
as executive vice president for business intelligence and data solutions, Youssef
leads efforts to help hoteliers understand market trends and how Amadeus’ unified
platform can optimize their profitability and efficiency.
In an interview
with PhocusWire editor in chief Mitra Sorrells, Youssef explains two travel
trends he believes are here to stay – one related to travelers’ ability to work
from anywhere and combine that with leisure travel, and the second related to
changes in booking behaviors, specifically around channels and lead time.
Understanding
these trends can help hoteliers capture new demand and identify new revenue opportunities.
But as Youssef explains – it requires the smart use of technology and data,
combined with collaboration across teams.
Watch the full
discussion below.
Technology's role in the renewal of travel