IT Services

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News / Technology
Operto lands $25M, adds HotelTonight's Shank to board
By Linda Fox | March 20, 2023
The investment in the Canada-based startup was led by Centana Growth Partners with Thayer Ventures, FUSE, Blackpines Capital Partners and Derive Ventures also participating. Read More
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News / Technology
SITA tests app to let travelers digitally cross border
By Mitra Sorrells | March 20, 2023
The program, managed by SITA and Indicio in partnership with Aruba Tourism Authority, is an extension of work the organizations began at the start of the pandemic to create a blockchain-based app to... Read More
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News
Southwest updates on action plan for disruption
By Linda Fox | March 16, 2023
Bob Jordan, the carrier’s president and CEO, talks of the severe weather event that turned into a crew-related event resulting in a “three-day reset of our aircraft and crew networks.” Read More
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News / Online
SITA and Lufthansa digitize lost luggage solution
By Kathryn Walson | March 16, 2023
When passengers land at an airport, SITA’s WorldTracer Auto Reflight notifies them of any luggage delay and gathers delivery details. The companies say it saves time and money for the industry. Read More
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Interview / Startups
STARTUP STAGE: Awai seeks to simplify travel booking with one-stop shop
By Kathryn Walson | March 13, 2023
The Melbourne-based startup says it saves consumers time, money and headaches during trip planning, while removing the need for travel agents. Read More
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News / Online
Travelsoft aquires Travel Compositor to expand software-as-a-service
By Kathryn Walson | March 7, 2023
Travelsoft says that with this acquisition it will now transact bookings worth €5 billion annually through more than 300 tour operators connected to 600 suppliers in about 40 countries. Read More
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News / Technology
OTA Insight unveils platform with hotel and vacation rental data
By Kathryn Walson | March 6, 2023
With the addition of STR data, the Rate Insight+ platform gives hoteliers a complete picture of their competitive landscape and enables them to improve pricing decisions, according to OTA Insight. Read More
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News / Online
RocketRez acquisition adds AI tech to guest experience
By Kathryn Walson | March 3, 2023
TourOpp Go! says its chatbot technology automates communication between tourist attractions and ticket buyers. Read More
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News / Technology
How tech is helping vacation rentals prevent disturbances
By Kathryn Walson | March 2, 2023
OTAs point to steps they’ve taken, with Vrbo announcing on January 30 the national deployment of party prevention technology in the booking flow. Read More
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Interview / Startups
STARTUP STAGE: Travel platform Mapathink targets Southeast Asia
By Kathryn Walson | February 27, 2023
By disrupting the travel ancillary services market, Mapathink says it is looking at a huge addressable market. Read More
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News / Distribution
Amadeus expects further gains in 2023 as recovery continues
By Linda Fox | February 24, 2023
Air distribution revenue in 2022 was just over €2 billion, up 102% on 2021 and 73% on 2019 revenue. Read More
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News / Distribution
Cost and implementation woes hamper hotel tech adoption
By Linda Fox | February 22, 2023
H2c finds that few hotel chains are considering a core technology revamp in its latest distribution study. Read More
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News / Online
Travel industry works to avoid another chaotic summer
By Kathryn Walson | February 21, 2023
Some say better staffing and enhanced tech, such as increased use of biometrics, could help prevent congestion and expedite passengers at airports. Read More
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News / Online
Sabre says cloud migration will drive savings, improve customer service
By Kathryn Walson | February 15, 2023
The cloud now contains 66% of Sabre’s “total compute capacity,” and the company expects to reach 90% this year. Read More
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From Our Partners / Online
ITB Berlin returns in-person for first time since 2019
By ITB Berlin | February 14, 2023
ITB Berlin returns to Messe Berlin March 7 to 9 with travel tech providers from more than 30 countries. Read More