IT Services

 alt="Sojo funding STR amenities"  title="Sojo funding STR amenities"
News / Online
Sojo secures $6.2M to improve STR amenity automation
By Kathryn Walson | February 9, 2023
Ballast Point Ventures led the round, which also included Jason Sprenkle, CEO of business intelligence company Key Data Dashboard. Read More
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Interview / Startups
STARTUP STAGE: Connect-EZ provides in-app calling for travelers
By Kathryn Walson | January 27, 2023
Founded in 2020, the London-based company aims to make it easier for travelers to communicate with airlines while on the go, including for booking inquiries and customer service issues. Read More
 alt="SITA Zamna partnership"  title="SITA Zamna partnership"
News / Technology
SITA partners with Zamna to digitize travel processes
By Kathryn Walson | January 26, 2023
Airlines and airports benefit from reduced processing times and less infrastructure needed to process passengers, Zamna says, while border agencies benefit from the checks happening pre-departure. Read More
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News / Technology
The evolution of in-room voice tech in hospitality
By Kathryn Walson | January 25, 2023
Voice assistants help short-staffed hotels by answering routine questions that the front desk would otherwise have to answer. They can also boost revenue by upselling spa services or future bookings,... Read More
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News / Technology
MyDigitalOffice acquires business intelligence solution InTouch Data
By Derek Catron | January 20, 2023
Australia-based InTouch, founded in 2001, offers a user-friendly platform that captures a hotel's revenue streams in one place and helps owners and operators make profitable decisions. Read More
 alt="Akia funding round"  title="Akia funding round"
News / Online
Hospitality communication tech provider Akia secures $6M
By Kathryn Walson | January 20, 2023
Akia says its two-way communication platform, powered by artificial intelligence, helps hotelsp enhance guest engagement, while its process automation system increases staff efficiency and drives... Read More
 alt="Roomnet innovation lab"  title="Roomnet innovation lab"
News / Technology
Roomnet launches innovation lab to develop hotel tech
By Kathryn Walson | January 20, 2023
Roomnet's new lab is dedicated to testing and integrating cutting-edge technology that it says will shape the hotels of the future. Read More
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News / Technology
Sabre CIO on the impact of cloud in travel
By Linda Fox | January 19, 2023
Sabre CIO Joe DiFonzo explains the company's journey to the cloud, moving away from PNRs, next steps for the wider travel industry and more. Read More
 alt="Save now buy later travel"  title="Save now buy later travel"
News / Online
Could “save now buy later” take off in travel?
By Kathryn Walson | January 19, 2023
With SNBL, a traveler creates an account to save toward a goal - such as a trip - and their savings are boosted by financial incentives and discounts from supplier partners. Read More
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News / Technology
HotelRunner raises $6.5M for hospitality tech platform
By Linda Fox | January 17, 2023
The funding for the London, U.K.-based business comes from both new and existing investors 212, Wix Capital, Founders Factory, Ascension Ventures and DHM as well as a number of technology veterans and... Read More
 alt="chatbot funding rounds AI"  title="chatbot funding rounds AI"
News / Online
Two chatbot companies serving travel secure funding for expansion
By Kathryn Walson | January 17, 2023
Dallas-based Inbenta has landed $40 million, while New York-based NLX has scored $4.6 million. Both companies cater to the travel sector, among other industries. Read More
 alt="Planet acquisitions hospitality"  title="Planet acquisitions hospitality"
News / Online
Planet expands hospitality footprint with three acquisitions
By Kathryn Walson | January 11, 2023
Planet's president of hospitality is Lennert De Jong, who joined the company in September after 16 years at CitizenM. Read More
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News / Technology
Cendyn names new CEO
By Linda Fox | January 9, 2023
Blaha brings “executive-level experience” to the role from previous positions at technology companies including Khoros, Lone Wolf Technologies, PeopleAdmin and Aptean. Read More
 alt="2023 travel predictions"  title="2023 travel predictions"
News / Online
Top travel industry predictions for 2023
By Kathryn Walson | January 3, 2023
As we begin 2023, executives in the travel industry describe the developments they foresee in the next 12 months. Read More
 alt="ReZme launch "  title="ReZme launch "
Interview / Startups
Video: Rezme - Phocuswright Conference Launch innovator
By Kathryn Walson | December 21, 2022
Rezme's Cherry is a browser extension app and mobile app that intercepts users on online travel agency websites and redirects them to property websites. Read More