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News
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Technology
Magpie launches new tool for tour operators built on ChatGPT
By Mitra Sorrells
|
February 23, 2023
Magpie's ChatGPT-based “product optimization tool” is intended to help tour and activity suppliers create better quality marketing content, including titles, descriptions, keywords and...
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News
/
Technology
Data and personalization business BD4 shutting up shop
By Linda Fox
|
February 16, 2023
A statement from Dnata Travel and BD4’s founders says the decision was made following a strategic and commercial review looking at market conditions and growth prospects.
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News
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Online
Airbnb’s Brian Chesky: Earnings point to “exciting year” for travel
By Derek Catron
|
February 14, 2023
Tuesday's earnings report capped a year of record-setting financials for Airbnb, which finished 2022 with its head count down 5% compared to 2019 but revenue up 75%.
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News
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Online
Viator accounted for more than one-third of Tripadvisor’s revenue in 2022
By Mitra Sorrells
|
February 14, 2023
Viator brought in $493 million in revenue in 2022, up 168% year-over-year, and more than half the $966 million in revenue brought in by Tripadvisor Core.
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News
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Online
Strategies destinations are using to disperse tourists
By Kathryn Walson
|
February 13, 2023
DMOs are using creative marketing strategies to nudge travelers to explore less crowded areas, but the effort also requires planning and support to ensure the dispersion doesn’t create problems of its...
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News
/
Online
Expedia Group CEO says metrics show strategy is working
By Mitra Sorrells
|
February 9, 2023
In a call with analysts to discuss the company's Q4 and full year 2022 financial results, CEO Peter Kern says efforts to move all brands to the same front-end tech stack are nearly complete, with Vrbo...
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Interview
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Technology
Q&A: EV Hotels’ vision to serve “technology travelers”
By Derek Catron
|
February 9, 2023
EV Hotels bills itself as the first smart hotel brand with experiences in crypto and NFT.
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Interview
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Startups
STARTUP STAGE: Herdify enables hyper-targeted marketing for travel brands
By Mitra Sorrells
|
February 9, 2023
The company was founded in 2021 by a former Microsoft strategist, and the executive team includes former Red Carnation Hotels chief marketing officer Victoria Murden.
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Opinion
/
Online
From AI to Google: 5 truths for travel marketers in 2023
By Jared Alster - Dune7
|
February 8, 2023
Generative AI can be a friend - or a foe - and don't look for Google to be unseated as the top search engine for travelers.
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News
/
Online
MakeMyTrip optimistic about future as India invests in airports, highways
By Mitra Sorrells
|
February 7, 2023
MakeMyTrip's gross bookings for the past quarter were valued at $1.74 billion, an increase of more than 64% year-over-year.
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News
/
Online
Wave of class action lawsuits provide warning for travel brands
By Mitra Sorrells
|
February 2, 2023
Spirit and Jetblue airlines and Carnival Corporation are among the brands hit recently with class action lawsuits related to their use of session replay software.
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News
/
Online
Survey finds travel loyalty programs fall short of consumer expectations
By Kathryn Walson
|
January 31, 2023
The report, based on surveys conducted late last year, points to four key areas in which loyalty programs can improve: the booking experience, sustainability, personalization and payment technology.
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Opinion
/
Online
How travel brands can activate first-party data
By Dave Goulden - Sojern
|
January 23, 2023
Travel companies need to prepare for cookies going away and learn to use first-party data in sophisticated ways to create a personalized customer experience.
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News
/
Technology
Coras aims to reinvent travel loyalty with launch of new DeFi token
By Mitra Sorrells
|
January 23, 2023
Unlike traditional loyalty points, the Fida tokens are transferable, interoperable, provide instant liquidity and never expire.
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Interview
/
Online
Q&A: Delta's Ranjan Goswami on personalization through Delta Sync
By Arnie Weissmann - Travel Weekly
|
January 19, 2023
Travel Weekly editor in chief Arnie Weissmann was at CES and spoke with Goswami about how Sync will help the airline really "know" its customers.
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Expedia, Kayak first in travel with plugins for ChatGPT
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Google is testing free price guarantee for flights
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Online travel giants spent more than $14B on marketing in '22
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Do It For Denmark - Thomas Cook realises sex sells holidays (and helps birth rate) [VIDEO]
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