Duve
,
a Tel Aviv-based company that provides guest experience technology for hotels
and vacation rentals, has raised $10 million in Series A funding.
The
investment is led by XT Hi-Tech, with participation from the Duve’s existing
investors. Founded in 2016 under the name
Wishbox
, the
company has raised a total of $14 million.
Duve
provides a white-labeled platform that hoteliers and property managers use to
create an automated but customized guest experience, including a personalized
online check-in flow, an app that is tailored with relevant content in the
guest’s native language, personalized upsell offers and messaging through
WhatsApp, email and more.
“Duve brings a new, innovative platform into the hospitality
industry, offering a wide range of interactive solutions for guest experiences,
and allowing hotels and hoteliers to increase their revenue and improve guest
satisfaction,” says Assif Stoffman, managing director at XT Hi-Tech.
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“Duve has shown a strong product/market fit in a category we
see as crucial in the hospitality industry in the years to come. We are happy
to partner with the team at Duve and believe they are situated in an optimal
position to lead the market.”
The
company says it currently serves more than 1,000 properties in more than 64
countries and will use the funding to fuel its growth.
“We couldn’t ask for better investors who understand our
grand vision any better,” says David Mezuman, Duve’s CEO.
“We see the digital transformation of the hospitality
industry happening before our own eyes, and we are sure that in the upcoming
years, a digitalized guest experience is going to be a standard in every hotel
in the world. We are excited to lead the digital transformation of the industry
and provide hoteliers with the tools to create unique guest experiences. We are
heading into this journey with our wonderful employees, investors, partners and
clients behind us.”
Duve’s platform integrates with
more than 120 partners such as property management systems, channel managers,
digital key providers and more.