Lufthansa

When passengers land at an airport, SITA’s WorldTracer Auto Reflight notifies them of any luggage delay and gathers delivery details. The companies say it saves time and money for the industry. Read More

IATA’s Modern Airline Retailing program is based on three pillars - customer identification, retailing with offers and delivery with orders. Read More

Airlines seem to acknowledge that to move away from legacy technology and modernise selling processes, they can no longer act alone. Read More

While Lufthansa Group has set up Digital Hangar to focus on the customer experience, other airlines are also addressing how they interact with customers. Read More

Airlines are facing the fact that transformation is needed across front- and back-end processes. Read More

The partnership with provide Aeronology’s travel advisor customers with access to Lufthansa Group’s NDC offers. Read More

The Lufthansa Group content, including continuous pricing and a range of ancillary services, will begin to roll out in the fourth quarter of this year. Read More

Lufthansa Innovation Hub's Christine Wang talks innovation gaps and startup opportunities in the PhocusWire Studio at Phocuswright Europe 2022. Read More

Tamur Goudarzi Pour, CCO Swiss Air Lines and SVP channel management Lufthansa Group, discusses the challenges faced by airlines at Phocuswright Europe. Read More

The travel industry remains complex, and some are concerned the opportunity to build back better may be lost. Read More

Travel companies plan to equal or increase investment in fintech products and services this year. Read More

Speakers at a CAPA Airline Leader Summit share their thoughts on the future of airline distribution. Read More

The accommodations industry is responsible for 10% of the total tourism sector's annual emissions. Read More

A report coinciding with the COP26 Summit found consumers often can't find or didn't realize sustainable travel options are available. Read More

Panelists at an IATA event in Madrid included leaders from IATA, Lufthansa and Iberia. Read More