Artificial Intelligence

Known as TripGen, the tool offers a conversational interface similar to ChatGPT and other natural language processing chat tools. Read More

A statement from Dnata Travel and BD4’s founders says the decision was made following a strategic and commercial review looking at market conditions and growth prospects. Read More

Join us for PhocusWire's debut LinkedIn Audio Event as we discuss this topic with Microsoft's Shane O'Flaherty, Expedia Group's Rajesh Naidu and Kayak co-founder Paul English. Read More

A new Amadeus study defines different groups of travelers and gauges their attitudes toward travel in 2033. Read More

The latest SITA report on aviation technology reveals investment priorities including cybersecurity initiatives and cloud services. Read More

Lufthansa Innovation Hub takes a deeper dive into ChatGPT and the opportunities it may present for the travel industry. Read More

Voice assistants help short-staffed hotels by answering routine questions that the front desk would otherwise have to answer. They can also boost revenue by upselling spa services or future bookings,... Read More

The company uses AI to collect and analyze a mix of static and dynamic trust attributes related to a guest and then delivers the result to the partner systems in real time, in the form of a... Read More

Akia says its two-way communication platform, powered by artificial intelligence, helps hotelsp enhance guest engagement, while its process automation system increases staff efficiency and drives... Read More

Dallas-based Inbenta has landed $40 million, while New York-based NLX has scored $4.6 million. Both companies cater to the travel sector, among other industries. Read More

Research from Datalex finds airlines are prioritizing investments and strategies that enable modernized retailing, including moving away from legacy technology, increased use of artificial... Read More

Industry leaders from Booking.com, Expedia Group, Hopper and more weigh in on the topic of what ChatGPT might mean for their internal operations and for travelers. Read More

The combination of RateGain and Adara will offer travel companies travel intent data as well as pricing and inventory intelligence. Read More

DataArt's Greg Abbott and Travelport's Tom Kershaw discuss the cloud and machine learning during this session from The Phocuswright Conference. Read More

The acquisition, which is TravelgateX's second this year, will further improve process optimization and product selection for TravelgateX partners. Read More