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News
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Technology
Travel Talk: What’s next for travel tech?
By PhocusWire
|
March 17, 2023
Editorial leaders from across Northstar Travel Group discuss how artificial intelligence, biometrics and the metaverse are reshaping the travel industry.
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News
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Online
Despegar sees Latin America market recovery by year end
By Linda Fox
|
March 16, 2023
Despegar has launched packages functionality and redesigned its mobile app, which currently accounts for about half of bookings.
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News
Southwest updates on action plan for disruption
By Linda Fox
|
March 16, 2023
Bob Jordan, the carrier’s president and CEO, talks of the severe weather event that turned into a crew-related event resulting in a “three-day reset of our aircraft and crew networks.”
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News
/
Online
Tripadvisor CMO talks travel marketing, membership, video
By Linda Fox
|
March 16, 2023
Tripadvisor's chief marketing officer John Boris, who joined the company in late 2022, shares more on the company's strategy as well as his thoughts on the state of travel marketing.
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News
/
Distribution
Accor unveils subscription cards for frequent travelers
By Linda Fox
|
March 15, 2023
The France-based hotel giant has unveiled All Plus ibis and All Plus Voyageur, to replace its ibis Business and Business Plus frequent traveler subscription services.
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News
/
Online
RocketRez acquisition adds AI tech to guest experience
By Kathryn Walson
|
March 3, 2023
TourOpp Go! says its chatbot technology automates communication between tourist attractions and ticket buyers.
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News
/
Online
Digital divide grows in travel industry, study finds
By Kathryn Walson
|
March 1, 2023
A new report shows that high-income and mid-income consumers are 1.5 times as likely as low-income consumers to go online to plan vacations and book travel and accommodations.
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Interview
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Online
In The Big Chair - Caesar Indra of Traveloka
By Linda Fox
|
February 28, 2023
Caesar Indra joined Indonesia-based Traveloka in 2012 to develop the flights product at a time when the company offered only domestic routes with 10 carriers.
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News
/
Online
Booking.com looks to expand vacation rental, flight options
By Kathryn Walson
|
February 23, 2023
CEO Glenn Fogel says by enabling customers to book accommodations and flights in one platform, the company will “drive increases in customer engagement and loyalty.”
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News
/
Technology
IHG tech and digital strategy sees results
By Linda Fox
|
February 22, 2023
Hotel giant IHG attributes its current strong performance to its strategy of boosting its brands and investment in technology, loyalty and distribution platforms.
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News
/
Online
United announces sustainable flight fund
By Kathryn Walson
|
February 22, 2023
United and its inaugural partners – Air Canada, Boeing, GE Aerospace, JPMorgan Chase and Honeywell – provided the initial investment of more then $100 million.
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News
/
Online
Uber to add 25,000 electric vehicles in India
By Kathryn Walson
|
February 22, 2023
The San Francisco-based ride-hailing company has committed to ensuring 100% of rides take place in zero-emission vehicles - or buses, trains, bicycles and scooters - by 2040.
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News
/
Technology
Aerocloud lands $12.6M investment for airport management tech
By Linda Fox
|
February 21, 2023
AeroCloud uses artificial intelligence and machine learning technologies to increase airport efficiency, improve communication and drive up operating margins.
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News
/
Technology
Trip.com launches in-app chatbot built on OpenAI
By Mitra Sorrells
|
February 21, 2023
Known as TripGen, the tool offers a conversational interface similar to ChatGPT and other natural language processing chat tools.
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News
/
Technology
Marriott boosting app and wider digital investment in 2023
By Linda Fox
|
February 15, 2023
The hotel giant says investment in its Bonvoy loyalty program app and other digital products are key to engagement with guests.
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