Customer Relationship Management

alt="wyndham-julie-white-phocuswright-europe" title="wyndham-julie-white-phocuswright-europe"

News / Online

Wyndham’s Julie White on distribution, loyalty and marketing

By PhocusWire | July 28, 2022

In the PhocusWire Studio at Phocuswright Europe 2022, White discusses her work with the global company’s managed and franchised properties across EMEA. Read More

alt="flyr-labs-acquires-newshore" title="flyr-labs-acquires-newshore"

News / Technology

Flyr Labs swoops up Newshore for airline e-commerce tech

By Linda Fox | July 15, 2022

Spain-based Newshore helps airlines improve the customer experience and boost online direct sales through its e-commerce, customer management and content management technology. Read More

alt="tripactions-travel-expense-from-partner" title="tripactions-travel-expense-from-partner"

From Our Partners / Technology

4 critical T&E data points for high-growth companies to monitor

By Cathy Walsh | July 11, 2022

Monitoring some key data points can help travel and finance managers streamline their programs and optimize overall company spend. Read More

Opinion / Technology

How a bad chatbot can wreck your travel brand

By TTS | June 28, 2022

Chatbot International's Guillaume Laporte explains how travel companies can successfully integrate a chatbot. Read More

News / Technology

MyDigitalOffice acquires Datavision to help hoteliers enhance reporting

By Kathryn Walson | June 28, 2022

The acquisition will enable hoteliers to automate and enhance reporting, while tapping into business intelligence. Read More

alt="cloudbeds-acquires-whistle" title="cloudbeds-acquires-whistle"

News / Technology

Cloudbeds acquires guest engagement solution Whistle

By Mitra Sorrells | June 27, 2022

This is the third acquisition by Cloudbeds since last November when it raised a $150 million Series D round. Read More

Interview / Technology

In The Big Chair - Marcus Rader of Hostaway

By Linda Fox | June 21, 2022

Marcus Rader has been steering Hostaway, a specialist in vacation rental property and channel management, since 2016. Read More

alt="sabre-hospitality-marketplace" title="sabre-hospitality-marketplace"

News / Technology

Sabre on hospitality marketplace development, attribute selling

By Linda Fox | June 14, 2022

Sabre Hospitality solutions senior vice president Frank Trampert discusses the evolution of hotel technology, marketplace development and the need for investment. Read More

alt="ota-insight-client-written-overview" title="ota-insight-client-written-overview"

From Our Partners / Distribution

How to execute a commercial strategy, break down silos and increase efficiency with the new Overview

By Nadine Böttcher - OTA Insight | June 13, 2022

OTA Insight's new platform puts a hotel's key metrics in one place. Read More

alt="duve-10-million" title="duve-10-million"

News / Startups

Guest experience platform Duve raises $10M

By Mitra Sorrells | June 6, 2022

Duve says it currently serves more than 1,000 properties in more than 64 countries and will use the funding to fuel its growth. Read More

alt="traveltech-show-2022" title="traveltech-show-2022"

News / Technology

AI, CRM and online booking tipped to boost travel recovery

By Linda Fox | May 27, 2022

Travel technology buyers and suppliers list the top five technologies they believe will boost the industry's recovery. Read More

alt="sojern-first-party-data" title="sojern-first-party-data"

Opinion / Online

How to increase bookings in a cookieless world

By Kurt Weinsheimer - Sojern | May 24, 2022

Marketers must not only capture first-party data in a cookieless world but also activate it. Read More

alt="amadeus-hospitality-group-travel-sponsored-content" title="amadeus-hospitality-group-travel-sponsored-content"

From Our Partners / Online

Group travel is different - here's why

By Amadeus Hospitality | May 10, 2022

In order to help hoteliers plan for this new era, Amadeus combined insight from industry experts with business intelligence data to identify the key forces shaping group business. Read More

News / Technology

Arrivalist signs $2M debt financing investment round

By Kevin May | May 5, 2022

The non-dilutive debt financing program is the fifth round of support that the U.S.-based company has received to-date from Lighter Capital. Read More

News / Technology

Sensible Weather warms up with $12M round, plots expansion of travel guarantee tools

By Kevin May | May 4, 2022

The Series A is being led by Infinity Ventures, with participation from Certares Ventures and previous backers Wonder Ventures and Group1001. Read More

Most Popular
Latest Stories