Content

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News / Technology
Airline retail and travel tech trends for 2023
By Mitra Sorrells | January 13, 2023
Research from Datalex finds airlines are prioritizing investments and strategies that enable modernized retailing, including moving away from legacy technology, increased use of artificial... Read More
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News / Technology
What will ChatGPT mean for the travel industry?
By Mitra Sorrells | January 12, 2023
Industry leaders from Booking.com, Expedia Group, Hopper and more weigh in on the topic of what ChatGPT might mean for their internal operations and for travelers. Read More
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News / Distribution
Key components of modern hotel technology and revenue strategies
By Mitra Sorrells | January 5, 2023
IDeaS' Klaus Kohlmayr and Hudson Crossing's George Roukas share how they would design distribution and revenue management if they operated a hotel. Read More
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Interview / Technology
Video: Mystifly – Phocuswright Conference Launch innovator
By PhocusWire | January 4, 2023
Singapore-based Mystifly offers a suite of solutions to streamline airline distribution, fulfillment and payments. Read More
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Interview / Technology
Video: Sabre - Phocuswright Conference Launch innovator
By PhocusWire | January 3, 2023
Sabre Hospitality president Scott Wilson explains the company’s new SynXis Retail Studio solution. Read More
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News / Online
Travel’s movers, shakers and newsmakers 2022
By PhocusWire | December 21, 2022
These are the people and topics that have made headlines in 2022 and that we expect to hear more about in 2023. Read More
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Interview / Startups
Video: Tripstax - Phocuswright Conference Launch innovator
By PhocusWire | December 15, 2022
TripStax is a connected stack of business travel tech modules driven by a data processing system consumes, enriches and manages a TMC's client booking, profile and invoice data. Read More
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From Our Partners / Online
Video: Meta on how travel brands can use Facebook, Instagram and WhatsApp
By PhocusWire | December 15, 2022
Meta's director and travel industry manager, Sanjay Bhatia, offers tips for travel brands on how to create relationships with customers through social media. Read More
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News / Technology
Blockskye, Arise and Dtravel on blockchain in action for travel
By Mitra Sorrells | December 14, 2022
Blockchain-based travel systems are no longer a "someday" but are being used today. Executives from three companies using this technology explain the benefits. Read More
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Interview / Technology
Video: Amadeus - Phocuswright Conference Launch innovator
By PhocusWire | December 12, 2022
The Amadeus Traveler Centric Platform provides a new, collaborative way for travel brands to share insights on the traveler journey and humanize the traveler’s experience. Read More
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From Our Partners / Online
Video: Flight Centre on how its acquisition strategy helps drive innovation
By PhocusWire | December 9, 2022
Flight Centre Travel Group chief experience officer John Morhous explains how the company’s strategic acquisitions help it create innovative products that meet the needs of its customers. Read More
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News / Technology
American tells TMCs to be NDC-ready by April or lose some content access
By Donna M. Airoldi - BTN | December 6, 2022
American Airlines on Monday alerted travel agencies that they need to be connected to the carrier's New Distribution Capability technology by April 2023. Read More
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From Our Partners / Technology
Video: Key trends driving success in hospitality
By PhocusWire | November 29, 2022
Amadeus Hospitality’s Michael Yeomans explains how the company is investing in technology to support hoteliers of all types for the long term. Read More
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News / Online
Airbnb enlists help of “Superhosts” to add more properties to platform
By Mitra Sorrells | November 16, 2022
The new Setup feature pairs property owners with Superhosts who provide step-by-step assistance via text, voice or video chat. Read More
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From Our Partners / Technology
Amadeus boosts platform strategy with three new deals in North America
By PhocusWire | November 16, 2022
Amadeus' executive vice president for air distribution and global online, Sam Abdou, stops by the PhocusWire studio to discuss opportunities for future innovation. Read More