Airport

PhocusWire's in-depth coverage of airports, featuring news, analysis, interviews, research and more on airport facilities, their use of technology, passenger experience and relationships with airlines.

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News / Technology
SITA partners with Zamna to digitize travel processes
By Kathryn Walson | January 26, 2023
Airlines and airports benefit from reduced processing times and less infrastructure needed to process passengers, Zamna says, while border agencies benefit from the checks happening pre-departure. Read More
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News / Technology
United boss warns airlines have "outgrown their technology infrastructure"
By Linda Fox | January 19, 2023
United CEO Scott Kirby says pilot shortages and other staffing issues as well as the delay in aircraft delivery and parts are inhibiting the growth of carriers. Read More
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News / Online
Uber on its future plans for travel products
By Mitra Sorrells | January 19, 2023
Uber’s head of growth and new products for travel and airports, Loren Kosloske, discusses the company’s future plans related to multi-modality, flights and hotels. Read More
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Interview / Online
Q&A: Delta's Ranjan Goswami on personalization through Delta Sync
By Arnie Weissmann - Travel Weekly | January 19, 2023
Travel Weekly editor in chief Arnie Weissmann was at CES and spoke with Goswami about how Sync will help the airline really "know" its customers. Read More
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News / Technology
Sabre CIO on the impact of cloud in travel
By Linda Fox | January 19, 2023
Sabre CIO Joe DiFonzo explains the company's journey to the cloud, moving away from PNRs, next steps for the wider travel industry and more. Read More
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News / Technology
Travel’s resilience and sustainability in spotlight at Davos
By Linda Fox | January 18, 2023
Heathrow boss John Holland-Kaye, Journera CEO Jeff Katz, the Rwandan Development Board's Clare Akamanzi and Thailand's finance minister Arkhom Termpittayapaisith discuss pressing industry issues at the... Read More
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Opinion / Technology
CES throws spotlight on tech to improve the traveler experience
By Arnie Weissmann - Travel Weekly | January 13, 2023
The recent Consumer Electronics Event attracted 114,000 attendees and included more of a focus on travel and travel technology than in previous years. Read More
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News / Technology
What will ChatGPT mean for the travel industry?
By Mitra Sorrells | January 12, 2023
Industry leaders from Booking.com, Expedia Group, Hopper and more weigh in on the topic of what ChatGPT might mean for their internal operations and for travelers. Read More
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News / Online
Grounding of flights in U.S. produces aftershocks for travel and hospitality
By Kathryn Walson | January 11, 2023
Although temporary, Wednesday’s flight stoppage calls attention to the need for updated technology as well as stronger passenger rights, industry experts say. Read More
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News / Technology
Delta opens innovation lab to boost sustainability efforts
By Linda Fox | January 10, 2023
The carrier’s Sustainable Skies Lab will focus on existing Delta initiatives around sustainability as well as innovative projects and ways to scale technology to help reach net zero by 2050. Read More
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Opinion / Technology
Travel needs invisible solutions to keep innovation alive
By Irra Ariella Khi - Zamna | December 20, 2022
A new type of technology framework is needed for airlines that works regardless of a passenger’s age, mobile device, point of origin and destination and tech savviness. Read More
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News / Distribution
IATA maps road to achieve modern airline retailing by 2030
By Linda Fox | December 8, 2022
IATA’s Modern Airline Retailing program is based on three pillars - customer identification, retailing with offers and delivery with orders. Read More
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News / Technology
Brussels Airport acquires Jetpack, expands data capabilities
By Linda Fox | November 29, 2022
Belgium-based Jetpack, which launched in 2017 and has worked with Brussels Airport for several years, helps companies improve processes and speed up innovation by turning data into usable insights. Read More
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Interview / Startups
Hot 25 Travel Startups for 2023: Gopass Global
By PhocusWire | November 15, 2022
Gopass Global is a data and analytics company focused on building real-time risk platforms for the travel industry. Read More
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Interview / Startups
Hot 25 Travel Startups for 2023: NeoKe
By PhocusWire | November 15, 2022
NeoKe is a digital identity infrastructure empowering friction-free travel around the world. Read More